Yapi - Burbank, California

Yapi is a software company that specializes in providing business-to-business services. The company is located at Address: 4100 W Alameda Ave 3rd floor, Burbank, CA 91505. You can easily contact them by phone at Phone: 46699274 or visit their website at yapiapp.com.

Yapi is committed to providing top-notch services to its clients, and this is evident in the rave reviews it has received from satisfied customers. With 36 reviews on Google My Business, Yapi has an impressive average opinion of 4.8/5. This is a testament to the company's dedication to delivering high-quality software solutions that meet the unique needs of its clients.

The company's location at 4100 W Alameda Ave in Burbank, CA, is easily accessible and convenient for clients. Additionally, Yapi has made provisions for wheelchair accessibility at its entrance and parking lot, making it possible for everyone to access their services.

Yapi's specialties lie in the software company and business-to-business service spheres. They offer a wide range of services tailored to meet the needs of businesses, providing innovative and efficient software solutions that help companies grow and succeed.

As you consider partnering with a software company, Yapi is an excellent choice. With their commitment to quality, accessibility, and exceptional customer service, they stand out from the competition.

Reviews of Yapi

Luminous Smiles

5/5

Our dental office has used Yapi for about over a year. The product is extremely user-friendly, fun and intuitive. The customer service department is always helpful, patient, and quick to answer. I used Yapi at a previous office and brought it over here and everyone loves it! It is one of our most valued software programs. Yapi keeps our day on track with its scheduling and communication features. We highly recommend Yapi to all dental offices!

M Rutecki

5/5

If you are a dental office looking for better ways to schedule your patients, make payments, and txting to import into your system LOOK NO FURTHER "YAPI" is the way to go and pricing is unbeatable!!!

Kim Kliner

5/5

We've had YAPI in our practice for years now. We love it! It saves our team so much time, it's like having another employee on staff who works 24-7. And we love that they are always adding new features. Love the new Online Scheduling. I was very skeptical signing up for Online Scheduling because I was worried that letting patients self-schedule would be like letting the inmates run the asylum. What I found is that it's easily customizable to only allow the right patients with right insurance plans to schedule. It directs others to call the office. I also found that many patients schedule after hours when the office is closed, so we now have a much higher volume of new patients! We added links to our Yelp and Google profiles, and patients schedule their appointment right after reading our reviews. Turns out that Online Scheduling and Instareview by YAPI are the best marketing expense that I ever made for my practice. Thank you for creating such a terrific software and for the years of excellent customer support.

Kim rosen

1/5

Has YAPI changed hands? On boarding has been horrible! We are constantly calling them for access and to move ahead in customizing forms, etc. If it wasn't for the written support information we would be no where. Scheduled video training is scheduled time out of our day but could actually be done at our convenience. The videos are poor. Photos of the YAPI screen so small no one can read them. The program isn't up and running so we can get our hands on it as we are training. Have called them 3 days in a row to get our new iPads up and running. Their final solution is to get our IT Company to reconfigure to same network as the server. Hmmm looks like they installed YAPI on our unsecured Guest Network. We are due to go live in 5 days and 3 of those are a weekend. Don't think it can be done. I will update the review as we proceed or not . . . .

Angela Toy

5/5

YAPI has been great for our practice. We love the online forms, patient texting and inter-office communication dashboard. Their customer support has been helpful, professional and prompt. I highly recommend them.

Chethan Chetty

5/5

YAPI has done what most companies strive to do. Not only do they have incredible customer service, they follow up to make sure our issues are resolved. I love that they are constantly improving their product and actively look to their clients for suggestions and implement them! I looked at a lot of companies before choosing YAPI, and couldn't be happier with this product and team.

Windham Dental

5/5

We LOVE YAPI! It makes patient communication a breeze. We love it for intra-office communication as well. Within a month of starting YAPI services, we had probably 30 patients call and say "Hey! I didn't realize it was time for my cleaning, I need to set that up!" and these were patients that YAPI texted based off information in our system. Our previous system was *supposed* to be doing that, but clearly by the response we got after implementing YAPI, it proved to be superior. We love that we have gained many google and facebook reviews that are initiated by YAPI texting patients after their appt. There are so many features that we are still learning, but we are amazed every day! WE LOVE YAPI!

Anne Maley

5/5

Having YAPI has transformed our practice from paper-intensive to paper-free which is more important than ever during the time of Covid. We've had the software for years. It integrates seamlessly with Eaglesoft. Their customer service team is very responsive. Very pleased.