Xfinity Store by Comcast - Rio Grande, New Jersey

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Introduction to the Xfinity Store by Comcast in Rio Grande, NJ

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For individuals and businesses in the Rio Grande, New Jersey area seeking comprehensive communication and technology solutions, the Xfinity Store by Comcast at 1500 NJ-47 Suite C12 represents a valuable resource. This location serves as a dedicated hub for all things Comcast, offering a blend of in-person support, product demonstrations, and access to a wide range of services. Comcast, a leading provider of internet service, cable television, and phone services, operates this store to enhance customer experience and provide a more personalized approach than solely relying on phone-based support. It’s a strategically located facility designed to address the diverse needs of the local community.

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Location and Contact Information

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The Xfinity Store’s physical address is 1500 NJ-47 Suite C12, Rio Grande, NJ 08242. This placement ensures accessibility for residents and businesses within the surrounding area. Individuals can easily locate the store using online mapping services. For immediate assistance, the store’s dedicated phone line is 8002662278. A comprehensive website, accessible via xfinity.com, provides detailed information about services, promotions, and troubleshooting guides. The website also allows customers to manage their accounts and schedule appointments.

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Specialties and Services Offered

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The Xfinity Store in Rio Grande boasts a diverse portfolio of services catering to both residential and business clients. Its key specialties include:

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• Internet Service Provider: Offering a variety of internet plans with speeds to suit different needs.

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• Burglar Alarm Store: Providing comprehensive security systems for homes and businesses.

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• Business-to-Business Service: Tailored solutions for small and medium-sized enterprises.

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• Cable Company: Delivering a wide selection of cable television channels and programming packages.

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• Cell Phone Store: Offering a range of mobile devices and plans from various carriers.

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• Security System Supplier: Providing professional installation and monitoring services for security systems.

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• Telephone Company: Offering traditional landline phone services and VoIP options.

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Beyond these core services, the store frequently offers onsite services, ensuring customers receive personalized assistance and support. The facility is also designed with wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility for all patrons.

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Customer Feedback and Reputation

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The Xfinity Store in Rio Grande has garnered a significant number of customer reviews on Google My Business, with a total of 337 reviews. The average customer opinion is 3.7 out of 5 stars, reflecting a generally positive experience, although there's room for improvement as evidenced by the varying ratings. Many customers highlight the exceptional service provided by the store’s staff, particularly the store manager, Molly. Reports consistently emphasize the ability of the staff to quickly resolve complex issues that were previously insurmountable through traditional customer support channels. One customer, for instance, described a situation where the manager’s prompt and dedicated assistance effectively addressed a prolonged and frustrating experience with phone-based representatives, ultimately saving the customer considerable time and stress. The store’s focus on personalized attention and proactive problem-solving seems to be a recurring theme in customer feedback.

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Points of Interest and Additional Information

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The Xfinity Store’s location within a commercially-zoned area of Rio Grande suggests a strategic positioning to serve a broad customer base. The store’s layout and design are intended to create a comfortable and informative environment for customers. Staff are trained to guide customers through the complexities of Comcast’s offerings, explaining different plans, features, and pricing options. Furthermore, the store often hosts promotional events and demonstrations, providing opportunities for customers to learn about new products and services. The combination of expert staff, convenient location, and a wide range of services makes the Xfinity Store a valuable asset for the community. It’s a place where customers can receive immediate support, explore their technological options, and build a stronger connection with their communication provider. The emphasis on onsite services truly differentiates this location from purely online interactions.

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Conclusion: A Reliable Resource for Communication Solutions

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The Xfinity Store by Comcast at 1500 NJ-47 Suite C12 in Rio Grande, NJ, represents a convenient and supportive resource for individuals and businesses seeking a comprehensive range of communication and technology services. Its commitment to customer satisfaction, combined with its accessible location and knowledgeable staff, makes it a valuable part of the local community. Whether you need assistance with internet connectivity, cable television, phone services, or security systems, the Xfinity Store provides a dedicated space to address your needs and build a lasting relationship with Comcast.

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"summary": "The Xfinity Store in Rio Grande, NJ, offers comprehensive communication and technology services, including internet, cable, phone, and security, with a strong focus on personalized customer support and accessibility.",
"keywords": "Xfinity, Comcast, Internet, Cable, Phone, Security, Rio Grande",
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"quality_score": 8,
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👍 Reviews of Xfinity Store by Comcast