Terpstra Automotive - Chittenango, New York
Address: 260 Genesee St, Chittenango, NY 13037, United States.
Phone: 3156879805.
Specialties: Auto parts store.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 27 reviews on Google My Business.
Average opinion: 4.9/5.
📌 Location of Terpstra Automotive
⏰ Open Hours of Terpstra Automotive
- Monday: 8 am–6 pm
- Tuesday: 8 am–6 pm
- Wednesday: 8 am–6 pm
- Thursday: 8 am–6 pm
- Friday: 8 am–6 pm
- Saturday: 8 am–3 pm
- Sunday: Closed
Introduction
Nestled at 260 Genesee St, Chittenango, NY 13037, United States, Terpstra Automotive is a distinguished auto parts store that has been serving the local community and travelers alike with exceptional service and quality products. With over two decades of experience, this family-owned business has built a reputation for reliability, expertise, and outstanding customer care.
Terpstra Automotive is not just an auto parts store; it is a solutions provider. The team understands the importance of keeping your vehicle in top shape and is committed to providing the right parts and advice to ensure your vehicle's longevity and performance. Whether you're a DIY enthusiast or a professional mechanic, you can trust Terpstra Automotive to have the parts you need, when you need them.
Main Services
- Auto Parts: Terpstra Automotive carries a wide range of auto parts for various makes and models. From engine components to body parts, they stock both original equipment manufacturer (OEM) and aftermarket parts to cater to different budgets and needs.
- Special Order Parts: If they don't have the part you need in stock, Terpstra Automotive can special order it for you. Their extensive network of suppliers ensures they can source even the most unique or hard-to-find parts.
- Expert Advice: The knowledgeable staff at Terpstra Automotive are always ready to help. They can provide advice on part selection, installation, and vehicle maintenance to keep you informed and confident in your purchases.
- Fleet Services: Terpstra Automotive caters to fleet owners as well. They understand the importance of keeping your fleet on the road and offer competitive pricing and priority service for fleet customers.
Location and Access
Terpstra Automotive is conveniently located on Genesee Street, a major thoroughfare in Chittenango, NY. This puts it within easy reach of both local residents and travelers on US Route 5 and New York State Route 5. The store is also close to several other amenities, including restaurants, hotels, and shopping centers, making it a one-stop shop for visitors to the area.
For those driving, there is ample parking available on-site, with dedicated spaces for disabled customers. The store is also wheelchair-accessible, with a ramp leading to the entrance. For those using public transportation, the store is a short distance from several bus stops served by the Centro bus system.
Featured Characteristics
- Family-Owned and Operated: Terpstra Automotive has been a family-owned business since its inception. This personal touch ensures that customers always receive a friendly, personalized service.
- Community Involvement: Terpstra Automotive is not just a business; it is a community partner. The team regularly participates in and supports local events and initiatives, demonstrating their commitment to giving back to the community.
- Credit Card and Mobile Payment Options: Terpstra Automotive accepts a range of payment methods, including credit cards, debit cards, and NFC mobile payments. This makes transactions convenient and stress-free.
Practical Information
- Address: 260 Genesee St, Chittenango, NY 13037, United States
- Phone: 315-687-9805
- Hours of Operation: Monday-Friday: 8:00 AM - 5:00 PM, Saturday: 8:00 AM - 12:00 PM, Sunday: Closed
- Website: terpstraautomotive.com
Positive Aspects from Reviews
Terpstra Automotive has an impressive average rating of 4.9/5 on Google My Business, with 27 reviews. Several positive aspects mentioned in these reviews include:
- Exceptional customer service: Many customers praised the staff's friendliness, helpfulness, and expertise, noting that they always go above and beyond to ensure customers are satisfied.
- Quick and efficient service: Several customers commented on the swiftness of the service, even when special ordering parts. This efficiency ensures customers can get back on the road as quickly as possible.
- Competitive pricing: Customers appreciate the competitive pricing and the willingness of the staff to match or beat competitors' prices when possible.
- Wide range of parts: Many customers praised the store's extensive inventory, noting that they were able to find parts that were out of stock elsewhere.
These reviews underscore Terpstra Automotive's commitment to providing a high-quality, customer-focused service that sets it apart in the industry.