S.W. Collins Co. - Fort Kent - Fort Kent, Maine

S.W. Collins Co. - A Comprehensive Overview

S.W. Collins Co., situated at 35 W Main St, Fort Kent, ME 04743, United States, is a prominent hardware and home improvement store that has been serving the Fort Kent community for many years. With a Phone number of 2078343102 and a comprehensive Website at swcollins.com, the store is easily accessible for customers seeking a wide range of home improvement solutions.

Specialties and Services

• Hardware Store: S.W. Collins Co. offers a vast array of hardware products, from tools and fasteners to plumbing and electrical supplies.
• Building Materials Store: The store stocks a variety of building materials, including lumber, drywall, and insulation.
• Door and Window Supplier: Customers can find a range of doors and windows to suit their needs, from interior doors to storm doors and various window types.
• Paint Store: S.W. Collins Co. provides a diverse selection of paints and stains for both interior and exterior projects.
• Home Improvement Store: The store offers a one-stop-shop for home improvement projects, with products ranging from appliances to gardening supplies.

Customer Experience and Accessibility

S.W. Collins Co. prides itself on providing excellent customer service, with knowledgeable staff always ready to assist. The store offers multiple shopping options, including:

• In-store pick-up
• In-store shopping
• Kerbside pickup
• Delivery

The store is also committed to ensuring accessibility for all customers, with:

• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Additionally, S.W. Collins Co. accepts various payment methods, including credit cards, debit cards, and NFC mobile payments.

Customer Reviews and Ratings

S.W. Collins Co. has a strong online presence, with 29 reviews on Google My Business, reflecting an Average opinion of 4.4/5. Customers have praised the store's Great service and the Knowledgeable staff, highlighting the positive shopping experience. One customer acknowledged the store as a Great hardware store in Aroostook county.

However, some customers have raised concerns regarding gender bias in customer service. One customer noted that males tend to receive assistance before females, and the customer felt ignored until they were about to leave the store. This feedback highlights an area for improvement in maintaining a welcoming and inclusive shopping environment.

In conclusion, S.W. Collins Co. is a well-established hardware and home improvement store that caters to the diverse needs of Fort Kent's residents. With a wide range of products, excellent customer service, and multiple shopping options, the store is a go-to destination for home improvement projects. The store's commitment to accessibility and convenience is evident in its services and facilities, making it an ideal choice for customers seeking quality products and reliable service.

👍 Reviews of S.W. Collins Co. - Fort Kent

Anthony G.

5/5

Great service, knowledgeable staff

Maurice B.

5/5

Great hardware store in aroostook county

Joellen C.

3/5

Didn't have what I needed, and that's okay. What's not okay is the general sexism that happens when I walk into any of these locations. Males get greeted and asked for assistance, females get ignored until you walk out the door. Kind gent asked if I needed help and pointed me to the aisle I had already found unassisted, as I was about to walk out of the store.

oh M.

5/5

Couldn't be nicer. Great experience in the paint department. They helped a new homeowner learn about basics of selecting primer and paint and we even had help carrying items out to the car.

lee D.

5/5

People are very helpful

One S. H.

1/5

It's really sad when you go to a hardware store and there is more then 5 people working and you cant get any help, when you ask for help you get told wait a minute and the worker never comes back. I would rather go shop a lowes then have to come back to SW collins. Service is horrible and the workers are rude.

Virginia M.

5/5

Great little store. Has everything. Employees are very helpful and even have great ideas and suggestions to help on projects

Rhonda B.

5/5

Went in with a broken fish tank light, although it could not be fixed. The person helping me went out of his way to try and fix it. ....