ShopRite of Lawnside - Lawnside, New Jersey

Steve D.

I was surprised to learn this is a Zallie’s-owned ShopRite, given the consistently poor quality of the produce and butchered products at this location. While anyone can adapt to the redesign, I’ve realized it’s actually more effort to shop here than to go out of my way for fresh produce and properly butchered cuts. I only do pickup for the staples or if I'm in a weeknight meal jam.

The produce speaks for itself-moldy strawberries, soggy yellow onions, and whatever you’d call the onions pictured below, which I can only assume are stocked because Shrek must be a customer.

The butchered meats, when they’re actually in stock, are often so poorly trimmed that I end up spending extra time in the kitchen removing silver skin and sinew.

The seafood department is... let’s say, less than knowledgeable. One time, I asked for farm-raised mussels since they have fewer beards to clean, hoping to save time. You’d think I had just asked the guy behind the counter if they tucked the mussels in with a bedtime story before closing. The confusion was next-level. Even worse, the product label clearly stated they were farm-raised—so why was it such a hard ask to have someone just read the label?

Below is just one example of the many sub-par produce items they happily sell at full price. I’ll be updating this review with more photos to illustrate just how committed this store is to redefining the bottom of the barrel.

On top of that, I’m convinced new employees are trained to get in the way as much as possible. One even knocked into me during the redesign. Apparently, I made the mistake of shopping when they had more important things to do. And don’t even get me started on the self-checkout experience. Nothing says "helpful customer service" like an employee silently watching you, then wordlessly walking over, punching a few buttons on your screen, and drifting back to their post like a retail phantom.

At this point, I genuinely believe someone at the corporate level looked at this location and asked, "How can we make this store as frustrating as possible?"

If poor quality was an Olympic event, this store would be in contention for gold. This area needs some competition to wake up the family that has amazing stores in areas with more competition.

Edit: It seems like every time I add a photo it refreshes the review. I was in contact with the store director, Mike, on March 7th. They mentioned sending me an email so we can discuss the store's challenges in more detail but never received one as promised. Given the lack of follow up, I will be happy to follow up on my continued experiences by continuing to post updates via photos here.

Krystique

Good evening Google Family. I visited on the way home to purchase a few items, like Body Wash, protein powder and a salad, plus other things. I sampled the items that the employees have for you to taste and try. It was good. I purchased some soup today since it is cold and rainy today. My favorite weather. I found everything that I wanted. God is so good, I was able to find everything immediately. The one thing that I could not find was the restrooms. So I had to ask someone about that, They directed me to it. I could have sworn that I have been to this location of Shop Rite before. The rest rooms were clean and neat. The prices are outrageous!!! $25.49 for protein powder and it was $4.00 off, still too high!!! All of the supermarkets are outrageously high and the clothing stores are ridiculously high as well. No wonder no one has any money!!! It is hard to come out of this shopping center where the Shop Rite is housed. I had a good experience, however I don't feel that I would shop this location again. Have a good night Google Family and don't forget to work out, be healthy, fit and Fabulous!!!!

Jess C.

Do not ever pay for a cake for a birthday here. Please my daughter’s birthday is completely ruined today. I ordered a cake from Lawnside nj and the price was $135. I thought the price was high for ShopRite but I was like they must have some professionalsworking there. what I expect was suppose to be professional looking! it was suppose to be a fondant cake, but instead they thought their talents was so off the charts! they did everything by hand. Tonight is the night that I’m supposed to go to Smithville with this cake looks like a Batman’s cake for a child l. My daughter is 19 years old Cake looks nothing worth $135 and they said the price is high cause it’s consider a wedding cake. Oh you probably how did they make it right. by only giving partial payment that’s the best they can do said Chris the manager. they should be so embarrassed I would of been so embarrassed handing my husband a cake looking like that. how dare you ShopRite how dare you ruin our cake. I gave them a chance to make this right but this cake ruined our whole day. It’s upsetting and they think they only have to pay me partial. I want all my money back. Make this right ShopRite how dare you embarrass me and my family like that. I trusted you and no one called or texted saying they don’t have the proper machines to make that design because it’s printed on in the picture.couldn’t do that. How dare you embarrass me and my family. oh let’s not forget this was a birthday for a 19yr old not for a 8yr old wanting Batman I never even mentioned anything about putting batman on my cake.i know their mind set was thinking this is for a kid because what 19-year-old is gonna want Batman on her cake. Also at the restaurant the cake slid over in the box and the whole side was ruined.

Ken D.

Excellent place to shop! As massive as this place is, it is well organized and the staff are more than willing to go out of their way to help you find something. The store is very clean and well maintained, even the parking lot. Plenty of everyday items to choose from and there's a veritable cornucopia of fresh made foods.
Definitely worth checking out, there's
something for everyone!!!!

Lola B.

They don’t have hand baskets and they only have like 4 small carts. The rest are all big carts. Does anyone use a big cart by choice? And they keep rearranging the store and when they do, it takes forever to find things. They’re never in a place you would guess. It’s really bizarre. Not sure who manages this location but I can’t even shop here anymore.

Steve R.

One of my favorite shoprites. The bakery is to die for. I personally go for the Tiramisu, however everything else is equally as delicious, second recommended would be the chocolate mousse cake, sorry I didn’t take the pictures before the slices!

Chris G.

This ShopRite refuses to honor digital coupons never seen that at a ShopRite the experience with them was so bad I don’t think ill ever use any ShopRite again I’ll take my money to acme or Wegmans beware of ShopRite if lawnside

Scott D.

It's one of the nicer ones, but the plaza is always busy!! I did recently have an issue with a cashier on a visit and the manager was super nice and remedied the situation rather quickly. It is my preferred ShopRite for sure. It's always clean and nicely stocked and though things got congested during their minor renovation it's totally great now!!