Russell Hardware Company - Bloomfield Hills, Michigan

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States.
Phone: 2486440100.
Website: russellhardware.com
Specialties: Home goods store.
Other points of interest: Small Business, In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Russell Hardware Company

Russell Hardware Company 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States

☎️2486440100

⏰ Open Hours of Russell Hardware Company

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Russell Hardware Company: A Comprehensive Overview

Russell Hardware Company stands as a respected and established home goods store located in the heart of Bloomfield Hills, Michigan. Situated at 36280 Woodward Ave, the company has cultivated a strong reputation for providing quality products and exceptional customer service. Reaching them is simple via phone at 2486440100, or by exploring their comprehensive offerings online at http://www.russellhardware.com/. The companyâs commitment to accessibility and modern conveniences further enhances the shopping experience for all patrons.

Location and Accessibility

The physical location at 36280 Woodward Ave offers convenient access within Bloomfield Hills. The storeâs placement within this vibrant community contributes to its local appeal. Beyond its central location, Russell Hardware Company prioritizes inclusivity and ease of access. Notably, the facility boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can readily navigate and enjoy the shopping environment. This dedication to accessibility reflects a genuine commitment to serving the entire community.

Products and Services

Russell Hardware Company specializes in a diverse range of home goods, catering to a variety of needs and preferences. While specific inventory fluctuates based on seasonal demand and customer requests, the store consistently offers a selection of tools, hardware, plumbing supplies, electrical components, and decorative items. The company strives to maintain a well-stocked inventory, ensuring customers can find what they need for both small DIY projects and larger home improvement endeavors. Furthermore, they are known for their knowledgeable staff, capable of providing expert advice and guidance to shoppers.

Convenience and Payment Options

Recognizing the demands of modern shoppers, Russell Hardware Company incorporates several convenient features. In-store pick-up is available for online orders, streamlining the purchasing process. Customers can also leverage a range of payment methods, including credit cards, debit cards, and increasingly, NFC mobile payments. This flexibility ensures that transactions are smooth and efficient. To further enhance the customer experience, complimentary Wi-Fi is provided throughout the store.

Community Values and Customer Service

Russell Hardware Company operates as a Small Business, fostering a strong connection with its local community. The staff is known for its friendly and helpful demeanor, as evidenced by positive feedback such as, âI talked to Bill and he was very helpful to me Thank you so much And keep up the great workâ The companyâs commitment to customer satisfaction extends beyond simply providing products; itâs about building relationships and offering personalized service. The fact that they are recognized as an LGBTQ+ friendly establishment underscores their inclusive values and dedication to creating a welcoming environment for all customers. The company maintains 76 reviews on Google My Business, reflecting a significant level of customer engagement and satisfaction, with an average rating of 4.3/5. This sustained positive feedback speaks volumes about the quality of their products and service.

Key Features Summary

Location: 36280 Woodward Ave, Bloomfield Hills, MI 48304
Phone: 2486440100
Website: http://www.russellhardware.com/
Specialties: Home goods store
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance
Amenities: Wi-Fi, In-store pick-up
Payment Options: Credit cards, Debit cards, NFC mobile payments

Russell Hardware Company presents itself as a reliable and customer-centric option for all your home goods needs. Its dedication to accessibility, convenience, and community engagement makes it a valuable asset to the Bloomfield Hills area.

👍 Reviews of Russell Hardware Company

Russell Hardware Company - Bloomfield Hills, Michigan

Brenna W.

1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Xhesjan Z.

5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

T B.

5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Lewis H.

5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

George D.

1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago.

I was told it was available and they would call me with pricing and availability. They never called so I bought it online.

This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

Shannon S.

5/5

Excellent customer service! I purchased a beautiful walnut desk on FB Marketplace that was missing some of the hardware. Nicole helped me find exactly what I needed and gave me all of my options that would match the original hardware. There is no place like Russell Hardware for service and selection.

TM E.

2/5

This used to be my favorite high end hardware store until my most recent experience. I’ve bought many quality items over the past 35 years here including very expensive door hardware for an entire large house. My recent experience really left me disappointed. I was ready to place an order for all of my hardware for a new build including all door hardware and cabinet hardware and had already pursued a quote but never got a return phone call or email back to place the order! Pretty shocking considering this was a very expensive purchase of Alno, Baldwin and other expensive products for a 7500 sq ft home, including lighting fixtures. I ended up at Herald Wholesale and was very happy. I doubt I will ever return after the hours spent choosing and shopping. The 2 stars are for the excellent displays.

Kathleen J.

5/5

Brian went above and beyond to help me select the hardware for my kitchen. He steered me away from my original selection (which I am grateful for). I actually contacted him when my contractor installed the wrong cabinets and he helped me select new ones (we had to get a little creative). With Brian's input, we were able to make the flow in the kitchen look so much better. By the time I had to make a final decision on hardware, I was exhausted from making so many selections during our renovation. He selected the hardware for me, reassured me it would look great, and checked me out in under 20 minutes. We just installed the hardware last week and I LOVE IT!