Ross Downing Cadillac - Hammond, Louisiana

Ross Downing Cadillac: A Comprehensive Guide

Ross Downing Cadillac is a reputable car dealership located at 1301 S Morrison Blvd #101, Hammond, LA 70403, United States. With a rich history of providing exceptional service and a wide range of vehicles, this dealership has established itself as a trusted choice for car buyers and owners alike.

Main Services

• Delivery
• In-store shopping
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible seating
• Wheelchair-accessible toilet
• Oil change
• Repair services
• Used goods
• Credit cards
• Debit cards
• NFC mobile payments

Location and Access

Ross Downing Cadillac is situated at 1301 S Morrison Blvd #101, Hammond, LA 70403, United States. This location is easily accessible by car, with ample parking available for customers. The dealership is also wheelchair-accessible, ensuring that all customers can visit and shop comfortably.

For those using public transportation, there are several options available in the area. The nearest bus stop is just a short walk from the dealership, and there are also several taxi and ride-sharing services available.

Featured Characteristics

Ross Downing Cadillac is known for its exceptional customer service, with a team of knowledgeable and friendly salespeople who are always happy to help. The dealership also offers a wide range of vehicles, including new and used cars, trucks, and SUVs.

The dealership is also committed to providing excellent maintenance and repair services, with a state-of-the-art service center that is equipped with the latest technology and tools.

Practical Information

Phone: 9854011363

Website: rossdowningcadillac.com

Hours of Operation: Monday to Saturday: 9am to 7pm, Sunday: 10am to 6pm

Customer Reviews

This company has 47 reviews on Google My Business.

Average opinion: 4/5.

Some of the positive aspects mentioned in customer reviews include:

• "Great experience working with everyone involved from our salesman CJ, thru financing, down to Jordan explaining our truck features. Will do business with them again if we are looking for a new car."
• "Roland provided outstanding service, showcasing his knowledge, efficiency, and professionalism. He exceeded my expectations, and I am very pleased with my new car!"

👍 Reviews of Ross Downing Cadillac

Donna R.

5/5

Great experience working with everyone involved from our salesman CJ, thru financing, down to Jordan explaining our truck features. Will do business with them again if we are looking for another vehicle.

Adara R.

5/5

Roland provided outstanding service, showcasing his knowledge, efficiency, and professionalism. He exceeded my expectations, and I am very pleased with my new car!

Brady M.

5/5

Recently drove from Monroe to Hammond to purchase our 2023 Suburban Premier at this dealership because their asking price was the most competitive and fair within 200 miles of Monroe. The sales experience was incredibly smooth. Caleb Luquette was responsive, informative, and helped eliminate all barriers to make the transaction happen the same day I initially reached out to the dealership. Caleb and the finance manager, Adam, weren't pushy with any of the add-ons and they were able to beat the financing rates offered by our local credit union. Again, we chose to drive over 3 hours to purchase this vehicle. The professionalism and courtesy shown to us by Caleb made the decision that much easier for us to make. Thank you Caleb and the rest of the team at Ross Dowling Cadillac for making our car buying experience as painless as possible!

Lynn S.

1/5

Do not buy from them they are shady company we bought a jeep 2025 6 months ago had to bring in was having issues with the display already on 6 months old and had a slow leak thought it was covered from bumper or bumper and no tires need another insurance will the Finance guy never told us about that how convenient I will not buy anything from them again and I have the jeep for sale don’t waste your time there

Jeni W.

5/5

I have purchased two vehicles from Jordan! In my lifetime I have purchased about 10 cars and he is by far the best salesman I have ever met. If I owned a business in this field I would absolutely try to steal him to work for me. Every time I purchase a vehicle he makes sure to go over the vehicle in detail and answer every question I have no matter how long it takes. He is extremely knowledgeable when it comes to the vehicles he is responsible for selling. He takes the initiative to get my SUV registered with Cadillac and GMC while I’m doing my paperwork making everything so smooth! I honestly would not purchase from anywhere else and where he goes I will go! I also want to mention I have two SUV’s from here and the service department is on top of me for my service and I’m always in and out! Thanks for everything Jordan!

Mason W.

5/5

Cj and the team made my buying experience very easy,fast and efficient. Definitely made a customer for life

Allan D.

5/5

Kassidy Chicalace Is one of the best service advisers i've ever known, Very understanding. Knew the situation I was in. She got my vehicle in and out, the same day so I can get on my way to California., Thank you Kassidy.

Mike M. (.

1/5

We have had very little interaction with this dealership, however our one experience has been terrible. The engine in our 2021 Escalade died and we were told it would need to be replaced under our warranty. Kassidy in service said that a vehicle had been set aside for us to use while the vehicle was being repaired. We decided to see if it would be in our interest to trade in the vehicle for a new one. Upon talking to Seth, the GM, we decided that we would just move forward with the repair and forgo a trade. We were in luck, because according to Scott, the service manager, Ross Downing was the only dealership that had this engine in stock, because they anticipated the issue with this 6.2L 8 engine. This happened on Friday, and on Monday morning on the way to pick up loaner vehicle, we received a call from Scott saying that he is being told they are refusing to work on our car and we needed to have it towed somewhere else for service. We have filed a complaint with Cadillac, and am dumbfounded by the arrogance of the General Manager. Scott and Kassidy in service were both great, and at least had the decency to return our calls. The GM is clearly not doing whats best for the brand, but what is best for his ego.