Reed's Metals of Tupelo - Saltillo, Mississippi

Address: 120 Industrial Park Rd, Saltillo, MS 38866, United States.
Phone: 6628697797.
Website: reedsmetals.com
Specialties: Steel Fabricator, Building materials supplier, Metal fabricator, Metal supplier, Truss manufacturer.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, Credit cards.
Opinions: This company has 39 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Reed's Metals of Tupelo

Reed's Metals of Tupelo 120 Industrial Park Rd, Saltillo, MS 38866, United States

☎️6628697797

⏰ Open Hours of Reed's Metals of Tupelo

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: Closed
Sunday: Closed

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👍 Reviews of Reed's Metals of Tupelo

Reed's Metals of Tupelo - Saltillo, Mississippi

John B. H.

1/5

DO NOT ORDER METAL FROM HERE!!!
I made an order last week and every piece of metal I ordered was an inch short,then when I contacted the salesman Brandon,he told me it was my fault. I ordered 7.5 ft metal and he had it cut 89 inches instead of 90 inches and told me that it was my fault.i was told I would receive enough screws to install all the metal I ordered and he gave me one bag of screws. These people at this place are terrible at business and customer service. Brandon lies to people and sales them stuff and then he doesn't give you what you order and pay for. If you have any drealing wilth Brandon, make sure you get what you ordered before you pay for it or you will not get it. Terrible customer service

Chris H.

5/5

Reed's came highly recommended from all the locals in Bruce, and now I know why. From the beginning, Les (salesman) was very patient with me and the continual changes I was making. He walked me thru the process (my first metal building) like the knowledgable professional he is, and I sincerely appreciate him. The delivery was on time to the minute, and Robert (truck driver) was one of the most pleasant people I've met. His guidance allowed me to unload (again, first time) without any damage and his fun. I highly recommend this team.

Marie B.

5/5

Really happy with the service all around at Reed's Metal! They all went above and beyond from the first pickup of the phone, all the way to pickup of the final product. Really happy we called them and they were able to deliver all around (when another company failed miserably). All the staff from reception, to managers, to sales, to warehouse are exceptional! Thank you, Reed's Metal! Would highly recommend anyone using them for all your metal needs. From small business, to personal, to large corporations - you won't be disappointed.

Braxton M.

1/5

I have been trying for two weeks to get a call back from the people who do the quotes. I have emailed, used the tool on their website, called directly and sent messages on Facebook. The only time I talked to someone was yesterday when I was told they would have someone "call me first thing in the morning as soon as they get in" and it is now 12:00 and no one has called. I love to support our local businesses but at this point they are making it impossible. I have spoke with several people who used them and lack of communication, delays in response, and delays in product tends to be the most common complaint which goes along with several other reviews. I will be taking my business elsewhere since it is impossible to even get a quote. Do not waste your time. Start somewhere where you get a response. I have reached out to 6 other companies/contractors and all of them responded within a few hours to a few days. Poor work ethic causes loss of business.

David B.

5/5

I talked to 3 people. The receptionist was very polite and helpful. She took me to the sales person, who was also very helpful and answered my questions I had for him and then he took me to another salesperson for a different job. He answered my questions and took my email so he could finish quote.

Byron M.

1/5

Poor customer service. I submitted the online quote request and after 24 hours with no reply I called at 4pm. I was told everyone was in a meeting and someone would call me back. After another 24 hours with no response I called again. The person I talked to acted like I was a nuisance in his tone and was unable to give me price differences of items such as 3” insulation vs 6” insulation. He told me he’d have to do multiple estimates for each thing I asked about and made it seem odd that I’d ask such questions. After he got all my info he said he’d send an estimate later in the day. That was 5 days ago. I’ve heard nothing back from anyone at Reeds Metals. I’ll be purchasing my building elsewhere. These people don’t care about making a sale.

Ronnie G.

1/5

I called multiple times but could not get anyone to answer the phone so I decided to drive over and walk in. Walked in the front door and it looked like they were closed at 9am on a Tuesday morning. Offices were dark. I stood there for 15 minutes and saw two people walking around with cell phones toward the back offices but neither one would ask if I needed help. Both of them saw me but would not acknowledge me standing there. So I walked out and they will not get my business. Absolutely poor customer service in my opinion.

Bradley S.

1/5

First order the length of metal was to long so I cut to fix, second order the order was completely wrong and took them 6 months and about 10 phone calls to correct.
Was told once metal got to me they would work out some type of compensation for me and now they will not respond to me at all.
Would never use again