Pinnacle IT - Fort Smith, Arkansas

Address: 3800 Rogers Ave Suite 7B, Fort Smith, AR 72903.
Phone: 92428324.
Website: pinnacleit.com.
Specialties: Computer support and services, Business to business service.
Other points of interest: Online appointments, Onsite services, Language assistance, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, LGBTQ+ friendly, Transgender safespace, Appointment required.
Opinions: This company has 9 reviews on Google My Business.
Average opinion: 4.9/5.

Location of Pinnacle IT

92428324

Pinnacle IT is a reliable and friendly IT support and service company located in Fort Smith, Arkansas. You can find them at Address: 3800 Rogers Ave Suite 7B, Fort Smith, AR 72903. Their phone number is 92428324. To learn more about their services, visit their website: pinnacleit.com.

Pinnacle IT specializes in providing computer support and services to businesses. They offer a variety of solutions tailored to meet the unique needs of their clients. Their team of experienced professionals is dedicated to helping businesses stay up and running, ensuring that their technology is working efficiently and effectively.

Some of the key features of Pinnacle IT include online appointments, onsite services, and language assistance. They are committed to making their services accessible to everyone, and their wheelchair-accessible entrance, parking lot, restroom, and seating ensure that people of all abilities can access their services. They are also proud to be a LGBTQ+ friendly and transgender safe space.

According to Google My Business, Pinnacle IT has received 9 reviews with an average rating of 4.9/5. This is a testament to their commitment to providing excellent service and support to their clients.

Overall, Pinnacle IT is an excellent choice for businesses seeking reliable and professional IT support and services. With their convenient location, expert team, and commitment to accessibility and inclusivity, they are a great partner for any business looking to optimize its technology.

Reviews of Pinnacle IT

Best Friends Pet Clinic Ft Smith

5/5

Edit: 2/18/19 - Justin is awesome! Stellar service!

All I can say about Pinnacle IT is they are the BEST in the area as far as IT goes! Justin Watts, Alan, and Chris are all amazing, upstanding, kind, prompt guys! Any problem we have-- they are either remoted in immediately or at our business within 30 minutes. Very knowledgeable and they solve our problems (a LOT of problems!!) in a jif!

John Pierce

4/5

Edit: After talking to Bill he did make good on the situation. Technology can be a blessing and a curse. We sorted everything out, he got me a quote on what I needed. Overall good after getting past the introduction.

Edit: I spoke to Bill the owner and we discussed the situation and possible solutions to my needs. Will update as this progresses.

Incredibly unprofessional.

I called on 3 seperate times and was hung up on. The first time I was hung up on because I think I had a bad connection. The second time I was trying to talk to someone and the person didn't want to give their name, and then hung up. The third time I spoke to a Blake and he talked to me a little bit about the network I'm looking to set up. I asked about a ballpark price for a simple setup and he said he was just a tech that does the installs and couldn't give me any prices. I asked if there was a sales person I could talk to. He said yes let me transfer you and hung up on me again.

Honestly if I'm treated this way before I ever buy something, what will maintenance and repair look like. I will definitely be looking for a better option. Unfortunate some companies believe this is how business should be done. Very unprofessional.