OVVI - Stafford, Texas

Dustin W.

Terrible experience. Tried this product for almost 3 weeks. Could not use the system most of it. The license to use the product was terminated during a busy shift. All of the tabs that were started were not able to be retrieved. Employees kept getting locked out and couldn't use it. I told them I could no longer keep taking these losses. They still charged me a license fee and $696 to return the product plus they want me to pay for shipping. Shannon is no help. She is condescending and will tell you how it's your fault and the product is fine. I would not recommend this product for the food and beverage industry.

Ayala V.

3weeks my system was collecting dust costing me $$ because they were sent out and nobody activated them or cared to contact me.
The most unprofessional pass the buck company I've ever done business with. The step by step process when purchasing a system they email to you don't believe it past step #1 which is taking your $$. After that good luck. Not one employee is on the same page the sales team the demo agent to tech support and management clueless just pass the problem to others.
The 1and only honest answer from the bunch came from Tech Support
"Sir you were told the wrong about the system"
You should not sell your systems unless you know each states different Liquor license laws to set your machines accordingly. Your company will be part of our next liquor board meeting.
Giving you a 1Star is a reach.

Lindsay C.

My restaurant has been with Possible for 3 years and they have taken care of every issue we’ve had. Tech support is able to log on to our computers remotely and walk me through the steps I need to know. The 24/7 tech support is very beneficial for us because we’re in different time zones as their office. I would recommend this point of sale to other restaurants.

Deveena R.

We have found very few issues with this POS. Overall our experience is very positive. Their support is excellent. We like their table layout and the ability to transfer tabs and checks. Bar Tabs works great. We no longer need to save customer card behind the counter. Very intuitive POS solution.

Mom M.

Worst company to deal with. OVVi system not working they can't get it to work and still charge you money and also fee for not using it even their tech people can't get it to work. After 4 months of charge with almost $3000, they still can't track where money the customer pay go to. Money not go to our account. They recommend us not to using the machine and will still charge you a penety for not using it. And if you want to cancel they will charge you $5000-$7000. I'm having my lawyer* looking into it because they can't get it to work and still charge. It's like they sending you something that's not work and force you to pay without using it because it's not working. If anyone want to file claims with us, let me know. They sale department is also tricky with wording. Recommend not to use and tell everyone that you know.

zeebra S.

we love Possible pos software for our bar and lounge and we really like their 24- 7 tech support. We called at 3 am in the morning and a live person picked up our call and solved our issue in less than 2 minutes. Excellent excellent excellent – very happy.

Suzann L.

I’ve been in the hospitality industry for 30+ years and have worked with many different POS systems and I must say OVVI tech support is one of the best! No runaround. They get right to it when accessing and fixing problems. Real fixes not temporary bandaids on the problem. It’s also great knowing they have a local office.

Ali S.

Overall, I love the software. As compared to other software, this is very intuitive and very easy to use. Our employees also like the software so much that they have got used to the functionality that it provides. The support team has always helped us whenever we are confused and they answer our questions. I think this software has more potential once more features have ben added to suit our needs in the future.

Good product 🙂