OneLegacy - Azusa, California

Address: 1303 W Optical Dr, Azusa, CA 91702, United States.
Phone: 2132295600.
Website: onelegacy.org.
Specialties: Non-profit organization.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 20 reviews on Google My Business.
Average opinion: 4.3/5.

Location of OneLegacy

2132295600

OneLegacy is a well-known and highly regarded non-profit organization located at Address: 1303 W Optical Dr, Azusa, CA 91702, United States. They can be reached by phone at Phone: 2132295600. Their website, Website: onelegacy.org, provides a wealth of information about their mission, services, and how to get involved.

As a non-profit organization, OneLegacy specializes in promoting organ, eye, and tissue donation to save and heal lives. They are dedicated to providing hope to those waiting for transplants, and to educating the public about the importance of donation. With a focus on community outreach and education, OneLegacy is committed to making a difference in the lives of those in need.

OneLegacy's location is easily accessible, with a wheelchair-accessible car park and wheelchair-accessible entrance. This makes it easy for individuals of all abilities to visit and learn more about the important work they do. With a strong commitment to inclusivity and accessibility, OneLegacy is a welcoming and inclusive organization for all.

In terms of public opinion, This company has 20 reviews on Google My Business with an average rating of 4.3/5. This is a testament to the high quality of their services and the positive impact they have on the lives of those they serve.

Reviews of OneLegacy

Daniel Alvarado

1/5

There is no way to reach any person in management or higher when trying to get clarification on issues that come up.

OneLegacy tends to give the go around after the whole process is done and over with. They run lab tests, imaging and scans which runs up a huge tab during their process and state they will cover those costs.

When you get the bills, all the family aftercare team does is "forward" the invoices to the "finance team" but you never get an update. You end up getting bills claiming that collections is next and they then state that it's not the family aftercare team's responsibility. They won't provide any information to the finance department, nor do they provide their supervisors information either when requested.

The family aftercare team is not as caring as they'd like you to think. They spoke to my sister in a condescending way and make you feel like you are in the wrong.

Still dealing with them and still getting the usual, "someone will reach out to you soon" but end up waiting more than I should.

Unsatisfactory especially after going through the loss of a loved one.

Diana Tovar

2/5

My dad passed away suddenly, and my family and I had no idea he was an organ donor. That being said, it was not a pleasure working with One Legacy. The people here are so cold and robotic. Everything they say sounds rehearsed, and there is an extreme lack of bedside manners. As we were visiting my dad, there was almost no privacy, only a curtain. The staff was very loud and a nurse was checking my dad's vitals while taking a casual phone call. The whole process also took several days longer than we were told.

Ke'asha Jones

1/5

These people, did not allow me and my family to grieve peacefully. On top of that we told them no invasive procedures; so that we could have a open casket. What did they do the opposite. They didn't even know who my grandmother was to contact her for updates. Poor service, poor communication, liars and money hungry.