Northridge Home, Inc. - High Point, North Carolina

Address: 4193 Eagle Hill Dr #103, High Point, NC 27265, United States.
Phone: 3368970101.
Website: northridge-home.com
Specialties: Furniture manufacturer.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Northridge Home, Inc.

Northridge Home, Inc. 4193 Eagle Hill Dr #103, High Point, NC 27265, United States

⏰ Open Hours of Northridge Home, Inc.

  • Monday: 8:30 am–5:30 pm
  • Tuesday: 8:30 am–5:30 pm
  • Wednesday: 8:30 am–5:30 pm
  • Thursday: 8:30 am–5:30 pm
  • Friday: 8:30 am–5:30 pm
  • Saturday: Closed
  • Sunday: Closed

Northridge Home, Inc.: A Leading Furniture Manufacturer

Northridge Home, Inc. is a well-established furniture manufacturer based in High Point, North Carolina, a city renowned as the 'Furniture Capital of the World.' The company operates from its headquarters located at 4193 Eagle Hill Dr #103, High Point, NC 27265, United States. Their commitment to quality and design has positioned them as a significant player in the furniture industry, serving both residential and commercial markets. This overview provides a comprehensive look at Northridge Home, encompassing its location, key features, contact information, and customer feedback.

Location and Accessibility

Situated in the heart of High Point’s furniture district, Northridge Home benefits from a strategic location that facilitates easy access for suppliers, clients, and transportation logistics. The address, 4193 Eagle Hill Dr #103, High Point, NC 27265, positions the company within a vibrant commercial hub. For those visiting, Northridge Home prioritizes accessibility. They offer a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity. This thoughtful consideration ensures that all visitors can comfortably access their facilities.

Contact Information

Potential clients, partners, or those seeking more information can easily connect with Northridge Home through several channels:

The company's website serves as a valuable resource, showcasing their product catalog, design philosophy, and company history. The readily available phone number allows for direct communication with their sales or customer service teams.

Specialties and Product Range

Northridge Home's core specialty lies in furniture manufacturing. While specific product details aren't extensively outlined in publicly available information, their presence in High Point strongly suggests a focus on a diverse range of furniture styles, likely catering to various consumer preferences and interior design trends. Given the location, they likely produce items such as bedroom sets, living room furniture, dining room sets, and accent pieces. They likely cater to both wholesale and retail clients. Their decades of experience in the industry contribute to their ability to consistently deliver quality furniture products.

Payment Options

Northridge Home understands the importance of convenient payment options. They accept credit cards, simplifying the purchasing process for their clients. This flexibility aligns with modern business practices and caters to a broader customer base.

Customer Feedback and Reputation

As of the latest available data, Northridge Home has garnered 10 reviews on Google My Business. The average opinion stands at 3.2/5. While this rating indicates room for improvement, it’s important to consider the context of online reviews. A relatively small sample size (10 reviews) can be significantly influenced by a few particularly positive or negative experiences. Further investigation would be necessary to ascertain the underlying reasons for the current rating. Examining the specific comments within those reviews could provide valuable insights into areas where the company excels and areas where enhancements could be made. It’s also worth noting that online reviews often represent a self-selected group – individuals who feel strongly enough about their experience (positive or negative) to take the time to write a review. Therefore, the reviews may not be entirely representative of the overall customer experience.

Key Considerations for Potential Clients

For businesses or individuals considering Northridge Home as a furniture supplier or partner, several factors warrant careful consideration:

  • Location Advantage: Their High Point location provides access to a vast network of industry resources and skilled labor.
  • Manufacturing Expertise: Years of experience in furniture manufacturing suggest a degree of proficiency and established processes.
  • Accessibility: The commitment to wheelchair accessibility showcases a dedication to inclusivity.
  • Payment Flexibility: Acceptance of credit cards streamlines transactions.
  • Review Analysis: A deeper analysis of the Google My Business reviews is recommended to understand the nuances of customer feedback.

Further Research Recommendations

To gain a more complete understanding of Northridge Home, Inc., the following research avenues are suggested:

  • Explore the Website: A thorough review of northridge-home.com will provide details on their current product offerings, design aesthetics, and company values.
  • Request a Catalog: Contacting the company directly to request a physical or digital catalog can offer a more detailed view of their product range.
  • Industry Research: Examining industry reports and publications related to furniture manufacturing in North Carolina can provide context on Northridge Home’s competitive landscape.
  • Direct Inquiry: Reaching out to Northridge Home’s sales team with specific questions about their capabilities, customization options, and lead times is a proactive step in the evaluation process.

Conclusion

Northridge Home, Inc. represents a significant player in the High Point furniture manufacturing scene. Their strategic location, commitment to accessibility, and acceptance of credit cards offer tangible benefits for clients. While their current Google My Business rating suggests areas for potential improvement, a comprehensive assessment considering their experience and industry context is crucial for informed decision-making. Their website and direct communication channels remain the best resources for detailed product information and further inquiries.

👍 Reviews of Northridge Home, Inc.

Northridge Home, Inc. - High Point, North Carolina
Ann P.
1/5

I ordered a desk from Northridge Home. The package came half opened, and the Hardware was scattered all over the box, while some fell out during shipping. I called Customer service and explained the situation. They told me it would take up to 10 days to ship with proof of purchase. Do they really think I would call an 800 number, wait on hold for 10 minutes, and steal a handful of nuts and bolts? I told them I would return it to Costco, and they didn't seem to care. So, my next phone call is to Costco to file a complaint.

Northridge Home, Inc. - High Point, North Carolina
Mark S.
3/5

Purchased platform bedroom set through Costco. Very nice quality but really poor service. I wanted to give a lower score but the quality is definitely there. I moved from one state to another and when my stuff was delivered I was missing the corner bolts (8) and crescent inserts (4) needed to attach the rails to head and footboard. Proprietary parts - Costco kept trying but was told that they “may” get these beds back in stock in another 4-6 months and “may” get extra parts. I should check back then. They said these parts are in warranty inventory but since they were lost they couldn’t help me. I purchased the bed only 2 years ago. Costco said they could take the bed back and refund the money (love Costco!). I went that route and ordered a new bed (different manufacturer). I won’t order Northridge again since they don’t support/back their products. I did wind up finding the pieces wrapped up in a blanket!! Cancelled my order and return - keeping the bed but only because I know costco will make things right if I need further support.

Northridge Home, Inc. - High Point, North Carolina
Eric F.
5/5

Ordered a Northridge bed. Brackets were put on wrong. Customer service was able to get us the parts within a few days and the bed had been great since.

Northridge Home, Inc. - High Point, North Carolina
SVC F.
5/5

Happy with my king bed, got it a Costco and it was missing a a part, I call customer service and they provided me with an amazing customer service that surprised me. Only asked me for order number and part missing and send my part in 3 days.

That’s some good service!! and happy with product & quality.

Keep the good service alive

Northridge Home, Inc. - High Point, North Carolina
luis B.
1/5

Poorly made product. Less than 2 yrs after purchasing a queen size bed, the two legs under the bed were completely twisted, bent, and providing no support whatsoever. This bed is used by my 3 yr old granddaughter so weight is most definitely not the issue. Paid almost $650 for the bed. Spoke to Northridge and they offered no practical solution. Terrible customer service and product workmanship very lacking if they last less than 2 yrs. Will not rebuy from this manufacturer again.

Northridge Home, Inc. - High Point, North Carolina
Jason G.
1/5

Please be cautious with this company. Purchased a dining room table/chairs not even 6 months ago from costco. Once chair leg came defective from factory. Numerous calls and i'm told "We don't have parts, nothing we can do"

Funny thing is inside all the packaging there is so much marketing BS about how great this company is and how they strive to do everything to make you happy... until you need their help...

i've 'escalated' my case and we will see if they do anything further than a cold email back.

If I get any decent resolution than i'll adjust this Google review.

Northridge Home, Inc. - High Point, North Carolina
David C.
5/5

Bought a set of 4 dining chairs through the Costco site, when they arrived i found the packaging was really good everything was properly protected, the assembly was really easy and they feel really solid. I'm very happy with this purchase

Northridge Home, Inc. - High Point, North Carolina
vimalan V.
1/5

I bought this two seater sofa from Costco
But the recliner works only one day
I called the customer service but they says just return it to Costco and it’s very big size and now I need to pack it and return it to Costco
It’s very big headache
I don’t recommend this product very poor quality and very poor customer service

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