iTec (a Hi Solutions Company) - Union Beach, New Jersey

Introduction to iTec (a Hi Solutions Company)

For individuals and families seeking comprehensive home technology solutions, iTec (a Hi Solutions Company) presents a compelling option. Located at 101 Park Ave, Union Beach, NJ 07735, and reachable at Phone: 324970604, iTec offers a diverse range of services designed to elevate the comfort, convenience, and entertainment value of any home. Their website, Website: hi.solutions, provides a detailed overview of their offerings and expertise. iTec’s commitment to customer satisfaction and technological innovation has established them as a trusted partner in the home technology landscape.

Specialties and Services

iTec’s core competencies span several key areas within the home technology sector. They function as a highly skilled Audio Visual Consultant, guiding clients through the complexities of selecting and integrating audio-visual equipment. As an Electronics Store, they offer a wide selection of cutting-edge devices, ensuring customers have access to the latest innovations. Furthermore, iTec operates as a dedicated Home Automation Company, specializing in the design and installation of smart home systems that streamline daily routines and enhance security.

• Home Theater Store: iTec caters to passionate moviegoers and music enthusiasts with a curated collection of home theater components, including projectors, screens, surround sound systems, and more.
• Lighting Consultant: They provide expert advice on lighting design, incorporating energy-efficient LED solutions and creating custom lighting schemes to suit individual preferences.
• Home Audio Store: iTec boasts a comprehensive selection of high-fidelity audio equipment, from speakers and amplifiers to headphones and receivers, ensuring optimal sound quality.
• Window Treatment Store: Recognizing the importance of aesthetics and functionality, iTec also offers a range of window treatments, including blinds, shades, and draperies, enhancing privacy and energy efficiency.

The breadth of iTec’s offerings demonstrates their commitment to providing a truly holistic approach to home technology integration. They don’t simply sell products; they deliver complete solutions tailored to each client’s unique needs and aspirations.

Location and Accessibility

iTec’s physical location at 101 Park Ave, Union Beach, NJ 07735 provides convenient access for residents in the surrounding area. Crucially, the company maintains a Wheelchair Accessible Parking Lot, demonstrating a commitment to inclusivity and ensuring that all customers can easily access their services. This attention to detail underscores their dedication to providing a positive and accessible experience for everyone.

Customer Feedback and Reputation

Based on numerous online reviews, iTec has cultivated a strong reputation for excellence and customer satisfaction. Currently, the company boasts 21 reviews on Google My Business, with an Average Opinion of 4.2/5. These reviews consistently highlight the company’s professionalism, expertise, and dedication to client needs. Customers frequently commend the patience and thoroughness of their consultants, particularly mentioning the helpfulness of Scott during initial consultations. Many express satisfaction with the seamless installation process and the overall quality of the systems they've implemented. The feedback suggests a focus on not just meeting expectations, but exceeding them, fostering long-term client relationships built on trust and reliability.

Key Strengths and Differentiators

Several factors contribute to iTec’s success and distinguish it from competitors. Their comprehensive range of services – encompassing audio visual consulting, electronics sales, home automation, and more – allows them to address a wide spectrum of client needs under one roof. The company’s team of experienced professionals possesses deep technical knowledge and a genuine passion for home technology. Moreover, their commitment to customer service, evidenced by the positive online reviews, fosters a sense of trust and confidence. iTec's ability to provide personalized solutions, coupled with a professional and efficient installation process, contributes to their standing as a leader in the Home Intelligence industry, as one client noted. They prioritize understanding the client's lifestyle and preferences to design and implement systems that truly enhance their daily living. Their dedication to ongoing support and maintenance further solidifies their position as a reliable partner for years to come.

👍 Reviews of iTec (a Hi Solutions Company)

Darrin M.

5/5

I am extremely impressed with ITec / Hi Solution’s commitment to excellence and customer satisfaction. They are without question a leader in the Home Intelligence industry.

Dena B.

5/5

We had a great experience working with iTEC, particularly with Scott. He was so patient answering all of our questions during the initial consultation. The installation was seamless and professional. We are so happy with our multi zone home audio system.

Pat G.

5/5

The best in the business. I’m saying this from experience, I’ve worked with a lot of AV companies throughout my 40 years in business. These guys are incredibly knowledgeable, organized and professional. I highly recommend them. I’ll never work with anyone else.

Jenna N.

5/5

I recently used them for my home theatre and I had been priced out by multiple companies and they were the most honest company and got the job done within the timeframe promised. I would highly recommend them for anyone doing a home theater or any technology in the home!

Joseph W. J.

5/5

Over the course of having our basement finished we have had to work with a number of different contractors to complete parts of the project. iTec has BY FAR been the absolute best of those contractors. Working with a number of different companies back to back has really highlighted how great of a job iTec has done. They did everything they said they would, when they said they would do it and they were very helpful along the way with various questions that popped up for us. I also appreciate that they followed up several times to see if we were ready while waiting for their various steps and they kept in touch to make sure there were no delays on their side. There was one minor issue during the last stage of install and they made sure to send someone out to correct it within a few days. My wife and I plan to expand our A/V outside and by our pool somewhere in the next couple of years and I will absolutely be using iTec again. Working with them was a great experience.

Alison C.

1/5

Poor Customer service. Service Coordinator is very rude and not very helpful and does not respond in a timely or respectful manner to the customer. To get an issue solved with your home is always very difficult. Its like pulling teeth to get them to help you. Even when you have been a customer for many years. Continues to disappoint as a company.

Corey R.

5/5

The team was both courteous and extremely knowledgeable. We are thrilled with the complete installation of our home theater!!!

Constantine S.

1/5

5 year experience with iTec. Initial sale and installation of home theater/projector set up was reasonable. Overall work was good but a surge protector was missed and the projector got fried a few years later. Service after the sale has not matched the initial quality seen at the installation process. Most recently had a service call that they handled with a no- show and no call. So its time to move on and looking back I wish I had thought more about the support involved with this project and not just the installation.