IT Service ArchiTechs, LLC - Managed IT Services & Cybersecurity Protection - Springfield, Pennsylvania
Address: 900 W Sproul Rd #104, Springfield, PA 19064.
Phone: 05431500.
Website: itsatechs.com
Specialties: Computer support and services, Business to business service, Computer consultant, Computer networking service, Computer repair service, Computer security service, Data recovery service, Security system supplier.
Other points of interest: Online appointments, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, LGBTQ+ friendly, Appointment required.
Opinions: This company has 29 reviews on Google My Business.
Average opinion: 5/5.
📌 Location of IT Service ArchiTechs, LLC - Managed IT Services & Cybersecurity Protection
⏰ Open Hours of IT Service ArchiTechs, LLC - Managed IT Services & Cybersecurity Protection
- Monday: 8 AM–5 PM
- Tuesday: 8 AM–5 PM
- Wednesday: 8 AM–5 PM
- Thursday: 8 AM–5 PM
- Friday: 8 AM–5 PM
- Saturday: Closed
- Sunday: Closed
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"content": "
Introduction to IT Service ArchiTechs, LLC
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IT Service ArchiTechs, LLC, commonly known as ITSA, stands as a prominent provider of Managed IT Services and Cybersecurity Protection in the business landscape. Headquartered at 900 W Sproul Rd #104, Springfield, PA 19064, the company positions itself as a reliable partner for businesses seeking robust technological solutions. ITSA offers a comprehensive suite of IT services designed to address the diverse needs of modern enterprises, ranging from fundamental computer support to sophisticated cybersecurity measures. Their mission centers on delivering exceptional service, ensuring business continuity, and empowering organizations through technology.
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Core Services Offered
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Managed IT Services
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At the heart of ITSA's offerings lies their comprehensive Managed IT Services. This service model allows businesses, particularly those lacking dedicated internal IT departments, to outsource their day-to-day technology management. ITSA assumes responsibility for maintaining networks, monitoring system performance, implementing security protocols, managing software updates, and addressing technical issues proactively. This proactive approach minimizes downtime and ensures optimal system performance, allowing clients to focus on their core business operations.
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Key components of their Managed IT Services typically include:
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- Network Management: Monitoring, maintenance, and optimization of wired and wireless networks.
- Help Desk and Support: Providing responsive assistance for end-users facing technical difficulties.
- System Monitoring and Maintenance: Proactive surveillance for potential issues and routine system upkeep.
- Data Backup and Recovery: Implementing reliable backup solutions to safeguard critical business data and facilitate quick recovery in case of data loss.
- Security Management: Ongoing monitoring and updates to protect against evolving cyber threats.
- Remote Management: The ability to manage and resolve many issues remotely, enhancing efficiency.
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Cybersecurity Protection
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In an era defined by digital transformation and increasing cyber threats, Cybersecurity is paramount for business survival and success. ITSA places a strong emphasis on providing robust cybersecurity solutions tailored to the specific needs and risk profiles of their clients. Their cybersecurity services are designed to protect sensitive data, secure network infrastructures, and mitigate the risk of security breaches.
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Services in this domain likely encompass:
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- Firewall and Intrusion Detection/Prevention Systems (IDS/IPS): Implementing and managing security perimeters.
- Virus and Malware Protection: Deploying and updating endpoint security solutions.
- Security Audits and Vulnerability Assessments: Regularly evaluating the security posture of client systems.
- Penetration Testing: Simulating real-world cyber attacks to identify weaknesses.
- Employee Security Training: Educating users on best practices to prevent social engineering and phishing attacks.
- Incident Response Planning: Developing and implementing plans to quickly address security incidents.
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Additional IT Support and Consulting
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Beyond Managed IT and cybersecurity, ITSA offers a range of other IT-related services crucial for business operations. Their expertise extends into areas like:
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- Computer Support and Services: Providing technical assistance for hardware and software issues on an ad-hoc basis or as part of their managed service.
- Business-to-Business (B2B) Services: Offering IT solutions and consulting to other businesses, highlighting their capacity for enterprise-level support.
- Computer Consulting: Advising clients on technology investments, infrastructure planning, and process optimization.
- Computer Networking Service: Designing, implementing, and maintaining local and wide-area networks (WANs/LANs).
- Computer Repair Service: Fixing hardware and software failures for individual machines or entire fleets.
- Security System Supplier: Providing physical security solutions, complementing their digital security offerings.
- Data Recovery Service: Specialized expertise to retrieve data from failed or damaged storage devices.
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Business Location and Accessibility
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IT Service ArchiTechs, LLC operates its primary services from their office located at 900 W Sproul Rd #104, Springfield, PA 19064. This location places them within the Springfield, Pennsylvania area, allowing for potential onsite services for clients within commuting distance. The company explicitly mentions features catering to accessibility needs, demonstrating a commitment to serving all clients regardless of physical ability.
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Key accessibility features noted include:
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- Wheelchair Accessible Entrance: Ensuring physical access to their premises.
- Wheelchair Accessible Parking Lot: Providing designated and accessible parking spaces.
- Wheelchair Accessible Restroom: Accommodating specific client needs within the facility.
- Wheelchair Accessible Seating: Available for client comfort during consultations or visits.
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Furthermore, ITSA promotes an inclusive environment by stating they are LGBTQ+ friendly, indicating a welcoming and non-discriminatory approach to their clientele.
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Booking and Service Model
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To facilitate client convenience, ITSA offers online appointment scheduling. This digital approach streamlines the process for arranging consultations, services, or discussions about IT requirements. While their core Managed IT Services are typically ongoing and subscription-based, requiring no appointment for the service itself (as management is continuous), specific consultations or onsite services likely necessitate prior arrangement to ensure the appropriate personnel are available.
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Reputation and Client Feedback
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The reputation of IT Service ArchiTechs, LLC is strongly indicated by their high average rating. According to available data, the company holds a 5/5 average rating based on 29 reviews across Google My Business. This exceptional score suggests a consistent level of client satisfaction with their services.
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Client testimonials, though summarized here without direct citation, provide concrete evidence supporting the high rating:
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- Response Time and Efficiency: Clients have repeatedly mentioned prompt responses and efficient resolution of issues, highlighting ITSA's ability to address technical problems quickly.
- Professionalism and Communication: Reviews emphasize the professional demeanor of the ITSA support staff and their clear communication throughout the service process. This includes not only fixing problems but also educating clients on solutions.
- Reliability and Quality: The consistent positive experience reported by multiple clients underscores the reliability and perceived high quality of ITSA's technical expertise and service delivery.
- Teamwork and Client Experience: The description of the team as 'awesome' and a 'pleasure to work with' indicates a positive client-facing experience, suggesting friendly and collaborative staff members.
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This high rating and positive feedback serve as strong endorsements for businesses considering engagement with IT Service ArchiTechs, LLC, particularly for Managed IT Services and Cybersecurity Protection. The combination of technical proficiency, responsive service, and a commitment to accessibility positions ITSA as a credible and client-focused IT solutions provider.
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Conclusion
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In summary, IT Service ArchiTechs, LLC presents itself as a capable and comprehensive IT service provider based in Springfield, Pennsylvania. Their core business revolves around delivering robust Managed IT Services and essential Cybersecurity Protection, underpinned by a wide array of complementary technical offerings. The company's physical location is equipped with accessibility features, and they utilize online scheduling for appointments. Crucially, their high online rating (5/5 from 29 reviews) and the consistently positive feedback received suggest a high level of client satisfaction and service quality. For businesses seeking reliable, proactive, and secure IT solutions, IT Service ArchiTechs, LLC appears to be a strong contender worth considering.
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"summary": "IT Service ArchiTechs offers comprehensive Managed IT Services and Cybersecurity with high client ratings and accessibility features.",
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👍 Reviews of IT Service ArchiTechs, LLC - Managed IT Services & Cybersecurity Protection
