iPourIt - Lake Forest, California

Brian K. M.

I based my entire business concept of Putt and Pour around self-pour systems. As a result, I had to take a deep dive into learning about all the systems on the market. iPourIt was the clear and easy choice for me. The front-end sales and customer service was top tier. Tom answered all of my questions ( I had A LOT of them) and he worked hard to make sure we got the best setup for our needs. Installation was breeze. I spent two days with Ramon who walked me through every step of the process. As someone who had never changed a keg before, I walked away feeling knowledgable and confident in operating the system. On the back end, the 24/7 technical support is a life saver. They are never more than a phone call or an email away. As a small business owner that type of access to support is priceless. If you're considering this system, don't hesitate to go for it. This review is only a snapshot of how great the system really is.

JeffandTosha E.

My husband and I had been talking about opening a Taproom for about six months. He kept seeing ads pop up on Facebook for iPourIt and decided to set up a call with them. He set the call up for 1 o’clock on July 4 and the call was accepted by the representative. At 1 o’clock on July 4, 2022 Tom Jenkins with iPourIt called us. The call was supposed to be a 30 minute informational call for us to just get a little bit more information about the system. 2 1/2 hours later, we hung up with Tom, looked at each other, and said we are definitely gonna do this and we are definitely going to do it with Tom.
Tom, with the iPourIt system, along with GS Draft, have stood by our side from day one in helping us to make our dream a reality. We did research on other companies out there with the Self Pour system, and there was just something about the iPourIt family that made us feel right at home from the start.
We have never regretted the decision that we made. We have currently been open for three months and, with everything technology related, we have had a few issues here and there. Not only has Tom always answered my calls and always got help for us when needed, the 24 hour support has also always been there as well. Having technical issues can be frustrating, but knowing you have the support behind you that you have with iPourIt, and GS Draft takes away so much of the frustration. If we ever open another location, we will definitely have the same team from iPourIt and GS Draft by our side.

Matt M.

iPourIt has been a partner of ours since 2021, installing 6 tap walls across 5 different states. We're going into 2025 with several new restaurants planned, all using the iPourIt technology. They are a great team to work with, from planning to installation to ongoing customer service. They work directly with our Franchise Owners on all aspects of their tap walls and dive deep when needed to troubleshoot. I looked at working with other self pour tap companies when we broadened our concept to include self-pour tehcnology, and I appreciated how iPourIt conveyed their product and service offering in such a positive way.

GoldenCircle N.

We’ve been using iPourit for last 2.5 yrs at Hoppy House Taproom & Hangout Place and their service and system has been nothing but awesome. The support team is always available to help, quick in responding to voicemails or emails. The system has been reliable and user friendly. Special shout out to Tom who has been our BD rep and whenever we needed anything he’s always quick to respond and help. Totally recommend it!

KC L. M.

We opened Putt Nation in March of 2023, and it's long overdue that I share how incredible our experience with iPourit has been. Choosing iPourit has been one of the best decisions we’ve made for our business. From the very start, Tom, the sales manager, was extremely helpful and knowledgeable, guiding us through every step of the process. His support ensured that we were set up for success from day one.

Once we were operational, iPourit’s customer support has been nothing short of outstanding. Their team is always available, responsive, and quick to resolve any issues that arise, making our job so much easier. We looked into other companies during our research phase, but none of them compared to the level of professionalism and care iPourit offers. Some competitors were overly pushy and even discredited others in the market, which only confirmed we had made the right choice with iPourit.

Since implementing iPourit’s self-serve system, we’ve seen amazing results. Our customers absolutely love the experience, and the tap wall has been a standout feature. It’s sleek, interactive, and has been a game-changer for us. The simplicity of the system enhances the guest experience, allowing customers to enjoy a more personalized visit. We've been able to reduce wait times and improve overall efficiency, leading to higher sales and a smoother operation.

Thanks to iPourit, we’ve grown significantly and currently boast over 2,500 reviews with an impressive 4.9 rating on Google. These reviews reflect our customers' satisfaction with the service and overall experience. The self-serve model has not only improved customer happiness but also reduced staffing needs, allowing us to run more efficiently.

Bottom line: iPourit has transformed the way we do business. It’s the future of the industry, and I’m proud to have partnered with them. If you're looking to elevate your customer experience and boost your sales, I can't recommend iPourit enough.

Sarah R. H.

As the owner of Garden District Taproom, we've worked very closely with the team at iPourIt, and it has been a great experience from the start. From first contact, their customer service has been second to none. We have been open for over a year and a half now, and the tech works great, providing our patrons with a super fun experience. Customer support is always quick to help with any issues. 10/10, would use iPourIt again!

The F. T.

We have been very happy with the quality, customer service and benefit that iPourit adds to our microbrewery and brewpub. The technology is second to none and allows our guests to sample each of our craft beers at a quantity they control and make their visit to our location a unique experience. We get great feedback from our guests for the opportunity this offers.
Tom and his team have been great from our initial conversation 3 years ago to any questions we have still today. We consider them a partner in cultivating people and relationships at The FARM & The Odd Fellows.

Trevor W.

The iPourIt team was great to work with from concept to implementation. I am one of the owners and the President of Rackets Tap House in Abilene, KS. Our vision is to provide a gathering place for our small community where establishments struggle to maintain consistent open hours in a tight labor market. Self-pour is critical to this mission, and it came down to PourMyBeer and iPourIt.

I talked with both sales teams, and each was very responsive to questions. The divergence happened in my own research. I went to local establishments, one with PourMyBeer and the other with iPourIt. The iPourIt one had a much better customer flow. Second, and more impactful, PourMyBeer's website talked about deficiencies in iPourIt—deficiencies they fixed years prior. Talking down on a competitor who has made moves to do better did not set a good vibe with me, so I chose iPourIt.

Now that we've been open for nearly two months, I am happy we went in that direction. The support team is excellent, even helping to iron out kinks in real time during our grand opening. I've also had warranty work that's been expressly dealt with in minimal downtime. My only critique is that our setup is a 2-tap to 1-screen, and we can't show our tasting notes on the screens. I've been assured that this is in the development pipeline, hence my 5-star (with the hope that the feature will be live soon).

The bottom line is that everyone at iPourIt, from sales to install to support to even some higher-ups, is friendly, knowledgeable, and has the time for even a small 12-tap establishment like ours.