Innovative-IDM - Houston, Texas

Innovative-IDM: A Leading Manufacturer in Houston, TX

Innovative-IDM, located at 13770 Hollister Rd #100, Houston, TX 77086, is a renowned manufacturer that has been serving the Houston area for many years. Their phone number is 2818802100 and their website can be found at innovativeidm.com.

Specialties and Services

Innovative-IDM specializes in manufacturing a wide range of products. They have a team of highly skilled technicians who are knowledgeable and responsive to their clients' needs. The company has gained a reputation for its ability to provide timely solutions to complex issues, such as Variable Frequency Drives (VFDs).

Their expertise extends to various industries, including manufacturing, energy, and automotive. They offer design and commissioning services for VFDs, ensuring that their clients' systems are running efficiently and effectively.

Accessibility and Customer Service

Innovative-IDM is committed to providing a welcoming and accessible environment for all customers. They have wheelchair-accessible entrance and parking lot, making it easy for everyone to access their services. The company prioritizes customer satisfaction and has built strong relationships with its clients.

One of the key strengths of Innovative-IDM is its excellent customer service. The company responds promptly to inquiries and provides timely solutions to any issues that may arise. They have a track record of being responsive and reliable, which has earned them a loyal customer base.

Customer Reviews

Innovative-IDM has received positive reviews from its customers. On Google My Business, the company has a rating of 4.2/5 based on 9 reviews. Many customers have praised the company's knowledge, responsiveness, and ability to provide effective solutions. For example, Harish Patel, a Sr. Electrical Engineer at LyondellBasell Houston Refinery, has had several positive experiences with Innovative-IDM's field service and team members.

Overall, Innovative-IDM is a highly respected manufacturer in Houston, TX. With their expertise in VFDs, commitment to accessibility, and excellent customer service, they continue to be a trusted partner for businesses in various industries.

👍 Reviews of Innovative-IDM

Jason K.

5/5

Great responsive and very knowledgeable technicians.
I've had many VFD questions and issues and the techs have always responded I'm a timely manner and have been able to get us out of some binds.

Harish P.

5/5

IDM field service is very time responsive and we at LyondellBasell Houston Refinery had very positive experiences on several Variable Frequency Drives on design and commissioning phase. IDM team members are responsive to customer needs and very knowledgeable.

Harish Patel
Sr. Electrical Engineer
LyondellBasell Houston Refinery

Lucas A.

1/5

Their drivers apparently like to cut people off on the road. Great service (sarcasm).

Daren T.

5/5

This company is my main source for repairs both in the field and at their shop. Always treated right by these guys.

Robert C.

5/5

Highly skilled staff that go the extra mile to offer outstanding service !

prodigypenn

2/5

Slow to respond, and don't answer calls or are unavailable

Arthur D.

5/5

Marilyn S.

5/5