Innovative Answering Assistance - Sarasota, Florida

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For businesses seeking reliable and professional telephone answering service solutions, Innovative Answering Assistance (IAA) presents a compelling option. Located at 7020 Professional Pkwy E Unit D, Sarasota, FL 34240, United States, IAA offers a comprehensive suite of services designed to alleviate the burden of managing incoming calls and ensure that every customer interaction is handled with utmost care and efficiency. With a dedicated phone number, IAA effectively acts as an extension of your business, providing a seamless and consistent communication channel.

About Innovative Answering Assistance

IAA specializes in providing customized telephone answering solutions tailored to meet the specific needs of diverse industries. They understand that each business has unique requirements, and they pride themselves on their ability to adapt their services to accommodate those needs. Whether you operate a small local business or a larger organization, IAA can deliver a solution that enhances your customer experience and streamlines your operations. Their commitment to personalized service is a key differentiator in the competitive market of virtual receptionists.

Key Features and Services

IAA's core offering revolves around providing professional telephone answering services. Here's a breakdown of their key features:

• Call Handling: IAA expertly answers incoming calls, identifies the caller's intent, and directs them to the appropriate person or department.
• Message Taking: They accurately transcribe and deliver voice messages to designated recipients, ensuring that no important information is missed.
• Appointment Scheduling: IAA can manage appointment bookings, sending reminders and confirmations to clients.
• Lead Qualification: For businesses focused on generating leads, IAA can qualify potential customers and gather basic information before transferring them to the sales team.
• Customer Support: They can provide basic customer support inquiries, resolving simple issues and escalating more complex problems to the relevant personnel.
• Virtual Receptionist Services: IAA functions as a fully-fledged virtual receptionist, handling all aspects of telephone communication.

Location and Accessibility

IAA’s physical address is 7020 Professional Pkwy E Unit D, Sarasota, FL 34240. They prioritize accessibility, offering a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating their commitment to inclusivity. This ensures that individuals with mobility challenges can easily access their services.

Customer Feedback and Reputation

The company boasts a strong reputation, evidenced by 13 reviews on Google My Business. The average opinion is a commendable 4.4 out of 5 stars, reflecting positive customer experiences. These reviews consistently highlight the professionalism, reliability, and attentiveness of the IAA team. Potential clients are encouraged to explore these reviews to gain further insights into the quality of the service provided. A brief search on Google My Business reveals testimonials praising their prompt responses, courteous staff, and ability to handle a high volume of calls effectively. Specifically, several reviewers commend IAA’s ability to personalize the service and adapt to the unique demands of their business.

Contact Information

To learn more about Innovative Answering Assistance and how they can benefit your business, you can:

• Visit their website: http://www.iaanswers.com/
• Call their phone number: 9418931100

Innovative Answering Assistance provides a valuable service for businesses looking to improve their communication efficiency and enhance their customer service. Their commitment to quality, accessibility, and personalized support makes them a noteworthy contender in the telephone answering industry. Considering the positive customer feedback and comprehensive service offerings, IAA represents a sound investment for businesses seeking a reliable and professional virtual communication solution. They strategically manage client expectations and consistently deliver on their promises, solidifying their position as a trusted provider. The company’s dedication to ongoing improvement and adaptation further contributes to their long-term success and customer satisfaction. A key benefit is the reduction in administrative overhead, allowing business owners to focus on core operations. The responsiveness of their team is also consistently praised, demonstrating a genuine commitment to client needs. Furthermore, the telephone answering service provides a professional image, projecting reliability and attentiveness to potential customers.

In summary, Innovative Answering Assistance is a well-regarded provider of professional telephone answering services, distinguished by its commitment to accessibility, personalized support, and positive customer feedback. Their strategic location and readily available contact information make them easily accessible to potential clients.

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"summary": "Innovative Answering Assistance provides professional telephone answering services, offering call handling, message taking, and appointment scheduling, with a 4.4/5 average customer rating and wheelchair accessibility.",
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