Homesense - Austin, Texas

Homesense: A Comprehensive Guide

Homesense is a popular discount retailer offering a diverse selection of home goods and furnishings. Located at 14028 US-183 Sb, Austin, TX 78717, United States, and accessible via 5122581974, Homesense provides shoppers with a unique opportunity to discover high-quality items at significantly reduced prices. The company’s website, us.homesense.com, serves as a convenient resource for browsing their current inventory and store locations.

Specialties and Product Range

Homesense specializes in a wide array of categories, effectively functioning as a department store, bathroom supply store, bedding store, furniture store, home goods store, kitchen supply store, and linens store. Customers consistently report finding a remarkable variety of products, ranging from stylish décor and lighting to essential kitchenware and comfortable bedding. Furthermore, they frequently stock outdoor furniture, catering to homeowners looking to enhance their patios and gardens. The breadth of their offerings ensures there’s something for nearly every household need and aesthetic preference. Essentially, Homesense is a one-stop shop for affordable home improvement and decorating.

Key Features and Amenities

• Wheelchair-Accessible Car Park: Ensuring accessibility for all customers.
• Wheelchair-Accessible Entrance: Providing a seamless entry experience.
• Wheelchair-Accessible Toilet: Convenience for visitors with mobility needs.
• Toilet Facilities: Standard restroom services are available.
• Quick Visit: Designed for efficient shopping trips.
• Accepts Credit Cards: Offering flexible payment options.
• NFC Mobile Payments: Modern payment convenience for tech-savvy shoppers.

Customer Feedback and Reputation

Homesense consistently receives positive feedback from its customers, as evidenced by its impressive 38 reviews on Google My Business. The average opinion is a strong 4.5/5, reflecting a high degree of customer satisfaction. Reviewers frequently highlight the store’s well-organized layout, cleanliness, and spaciousness – contributing to a pleasant shopping environment. Many customers appreciate the friendly and helpful staff, with specific mentions of employees like Brandy and Nil receiving commendations for their patience and courteous service. The affordability of the products is also a recurring theme, with shoppers consistently noting that the prices are quite reasonable.

Visitors often express delight at the extensive selection available, frequently mentioning items such as lights, home decor, dishes, and outdoor décor. The ability to find a diverse range of products under one roof is a significant draw for many customers. The overall impression conveyed by the reviews suggests a store that prioritizes customer service and provides a satisfying shopping experience. The dedication of employees, like Brandy and Nil, appears to play a crucial role in fostering a positive atmosphere and ensuring customer success with their purchases. Customers consistently describe their interactions as ‘rock star’ experiences, demonstrating a genuine commitment to customer care.

Location and Contact Information

The Homesense store in Austin, Texas, is strategically located at 14028 US-183 Sb, Austin, TX 78717, United States. For inquiries or directions, you can contact the store directly at 5122581974. The website, us.homesense.com, offers a comprehensive overview of the store’s offerings and provides additional information on other locations throughout the United States. It’s a valuable resource for prospective customers seeking to explore the brand’s product range and find a store near them.

In essence, Homesense presents a compelling proposition for shoppers seeking value and variety in home goods. Its commitment to accessibility, coupled with positive customer feedback, positions it as a desirable destination for anyone looking to refresh their home décor or furnish their living space without exceeding their budget.

👍 Reviews of Homesense

Cynthia M.

5/5

This store has a great selection of lights, home decor, dishes, outdoor decor, and so much more. The store is very organized, clean and very spacious. The staff is friendly and helpful. The prices are quite reasonable.

Renel G.

5/5

This store is well stocked and the staff is amazing. They are super helpful and courteous. Brandy! I’m looking at you! Thanks for your patience with my complicated transactions. Nil, I see you. You guys are rock stars!! Many thanks to everyone who works here. Y’all made a positive & lasting impression on me.

Melynda C.

5/5

We were shopping in a Marshall's in Austin recently and heard about another home store called Homesense. We were pleasantly surprised with many choices, especially furniture. I live in Houston so I immediately checked to see if we had stores here....and we do! I'm checking them out soon!

Sarah E.

4/5

First time visiting Homesense and it’s like a bigger HomeGoods/TJ Maxx. Very organized and well stocked! It’s owned by the same company so similar goods but it seems more focused on furniture. However still beware because they also try to get you with opening a credit card at this store….I wish the TJX company would stop making their employees push a credit card on customers.

Trevor D.

5/5

I visited Homesense last night to browse their impressive selection of rugs. A few caught my eye, but I wanted to take my time deciding, so I took photos and went home to think it over. This morning, I returned to purchase the rug I’d chosen, which was originally priced at $299 and marked down to $249. At first, I couldn’t find it, but Gabby, Beatrice, and Jose were so kind and stopped what they were doing to help me. To my surprise, they found it—and overnight, it had been marked down again to $149! I was thrilled! Gabby, Beatrice and Jose were incredibly sweet, helpful, and patient. Their customer service was exceptional, and I’m so grateful to them for making my experience so positive. Thank you, Homesense!

Bracin K.

5/5

The store is really a fun shopping experience. It feels familiar because it's part of the TJ Maxx Marshalls group. The pricing is extremely reasonable.

Candace L.

5/5

What a beautiful well stocked and organized store!! I was not expecting so much indoor and outdoor furniture. My new favorite store!

Debi M.

4/5

As a former interior decorator, I like these types of stores a lot. Homesense is basically Home Goods on a larger scale, with way more furniture and rug options. The only reason I gave it a 4 instead of a 5 is that the upholstered goods tend to be dirtier than one would want. Unfortunately, customers do not keep their shoes off of the surfaces. Some type of protective shields would keep things nicer.

Cynthia M.

5/5

This store has a great selection of lights, home decor, dishes, outdoor decor, and so much more. The store is very organized, clean and very spacious. The staff is friendly and helpful. The prices are quite reasonable.

Renel G.

5/5

This store is well stocked and the staff is amazing. They are super helpful and courteous. Brandy! I’m looking at you! Thanks for your patience with my complicated transactions. Nil, I see you. You guys are rock stars!! Many thanks to everyone who works here. Y’all made a positive & lasting impression on me.

Sarah E.

4/5

First time visiting Homesense and it’s like a bigger HomeGoods/TJ Maxx. Very organized and well stocked! It’s owned by the same company so similar goods but it seems more focused on furniture. However still beware because they also try to get you with opening a credit card at this store….I wish the TJX company would stop making their employees push a credit card on customers.

Trevor D.

5/5

I visited Homesense last night to browse their impressive selection of rugs. A few caught my eye, but I wanted to take my time deciding, so I took photos and went home to think it over. This morning, I returned to purchase the rug I’d chosen, which was originally priced at $299 and marked down to $249. At first, I couldn’t find it, but Gabby, Beatrice, and Jose were so kind and stopped what they were doing to help me. To my surprise, they found it—and overnight, it had been marked down again to $149! I was thrilled! Gabby, Beatrice and Jose were incredibly sweet, helpful, and patient. Their customer service was exceptional, and I’m so grateful to them for making my experience so positive. Thank you, Homesense!

Bracin K.

5/5

The store is really a fun shopping experience. It feels familiar because it's part of the TJ Maxx Marshalls group. The pricing is extremely reasonable.