Fireplace Creations - Saltillo, MS

Address: 2669 Hwy 145 South, Saltillo, MS 38866, United States.
Phone: 6628692619.
Website: fireplacecreationsbybmc.com
Specialties: Fireplace shop, Gas logs supplier, Stone supplier, Wood stove shop.
Other points of interest: Small Business, Delivery, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Assembly service, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 45 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of Fireplace Creations

Fireplace Creations 2669 Hwy 145 South, Saltillo, MS 38866, United States

☎️6628692619

⏰ Open Hours of Fireplace Creations

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Introduction to Fireplace Creations

Fireplace Creations, located at Address: 2669 Hwy 145 South, Saltillo, MS 38866, United States, is a renowned business specializing in fireplaces, gas logs, and stone supply. The company has been dedicated to enhancing home comfort and aesthetics for years, earning a stellar reputation among customers.

Specialties

Fireplace shop: A vast selection of fireplace options to choose from, catering to different preferences and budgets.
Gas logs supplier: High-quality gas logs available, perfect for those seeking an efficient and convenient heating solution.
Stone supplier: An extensive range of natural stones to complement any fireplace design.
Wood stove shop: A variety of wood stoves to suit various needs and preferences.

Other Points of Interest

Small Business: A locally owned and operated business, contributing to the local economy.
Delivery: Customers can enjoy the convenience of doorstep delivery for their purchases.
In-store shopping: A physical store where customers can browse, compare, and select their desired items.
Wheelchair-accessible car park, entrance, seating, and toilet: The store ensures accessibility for all customers, including those with mobility issues.
Assembly service: Professional assembly services available for selected products.
Credit cards, Debit cards, and NFC mobile payments: Multiple payment options are accepted for added convenience.

Customer Opinions

This company has garnered a impressive rating of 4.7/5 based on 45 reviews on Google My Business. Customers consistently praise the knowledgeable and efficient staff, as well as the high quality of products and services offered. Moreover, the speedy installation and attention to customer wishes have been notable highlights mentioned in various reviews. Prior to and after photos of completed projects further showcase the exceptional work done by Fireplace Creations.

For instance, one satisfied customer expressed their amazement at the quick turnaround time for a fireplace replacement and installation, which was completed in just two days. They also appreciated the meticulous attention to detail, stone work, and cleanliness throughout the process. Another customer commended the staff's efficiency, courtesy, and ability to handle unexpected issues without delay, making the entire experience a pleasure.

👍 Reviews of Fireplace Creations

Bruce T.

5/5

I figured it would take them a week to replace and install new fireplace. They were in and out in 2 days. Very pleased. Before and after pictures. We really like the new stone work.

Joahn S.

5/5

The personnel were very knowledgeable, efficient, and courteous. They handled surprise hidden rotten wood without delay. They were attentive to my wishes. Cleaned after each step. Pleasure to gave in my home. Love the finished product.

Before and after photos included.

Melanie G.

5/5

We recently replaced our existing gas logs with an insert from Fireplace Creations. From the moment I walked in the door through the completion of the install and surround, the staff was courteous, knowledgeable and patient in directing me and answering questions. The communication throughout the process was remarkable and the workmanship, excellent. We would highly recommend Garrett, Josh , Jacob and the staff and products at Fireplace Creations!

Charles C. E.

5/5

The staff just installed our second Heat N Glow gas insert. Everyone involved was very personable and helpful with this update. I would patronize them again if we had a need.

Joe M. (. A.

5/5

Our experience in purchasing a Vermont Casting wood burning stove from Fireplace Creations was great. They worked with us to find the right fireplace and then visited our place to discuss installation. Prices of the stove and installation were clear. The installation crew was friendly and knowledgeable, and competently installed our stove in a timely manner. We appreciated their thoughtfulness in laying large pieces of cardboard down on the floor to protect our reclaimed lumber. When they left, the fireplace was in place and they did a fantastic job of cleaning up.

Rob C.

5/5

We just had Fireplace Creations tear out an old fireplace and install a new gas insert and stone facade and mantle. We could not be more happy with how it turned out, the craftsmanship, friendly installers and the great customer service. Complete tear out and Install only took 3 days!! They went above and beyond to make sure we were happy. If you need a new fireplace look no further than Fireplace Creations!

dona P.

2/5

I made my initial phone call today and I immediately felt the gentleman on the phone had no interest in speaking with me or answering questions. I hope he was just having a bad day. I immediately shared I needed to replace our logs due to a gas leak we discovered & wanted to purchase & pay for install. I instantly felt my call was annoying. It became clear to me I was not a valued future customer. 2 times he instead I had to come in person before he would consider me a customer. He told me he had customers in store & they were more important. I understand. But he could have concluded “can I call you back when I have a moment?” But he did not. I have worked in retail & the health industry so I know how to treat a customer. This is not how & a good way to lose a customer. He did! Hate it!

Karen M.

5/5

Great experience from the facility to install at home. Love my new gas log fireplace insert!