Entergy Arkansas - Mountain View, Arkansas

Entergy Arkansas is an electric utility company located in Mountain View, AR 72560, United States. You can find them at entergy.com. One of the key features of this company is their commitment to providing reliable and affordable electricity to their customers.

When you visit Entergy Arkansas's location, you will find that they have wheelchair-accessible car parking and wheelchair-accessible entrances, making it easy for everyone to access their facilities.

According to reviews on Google My Business, Entergy Arkansas has received a total of 14 reviews, with an average rating of 2.9/5. While some customers have had positive experiences with the company, others have reported issues with billing and customer service. However, it's important to note that every company has its strengths and weaknesses, and it's up to the individual to decide whether or not Entergy Arkansas is the right fit for their needs.

At Entergy Arkansas, their team of experts is dedicated to providing top-notch service and support to their customers. Whether you're a residential or commercial customer, they have the expertise and resources to help you with all your electricity needs. From installing new service to managing your account, they're here to help.

If you're considering Entergy Arkansas for your electricity needs, there are a few things you should keep in mind. First and foremost, it's important to consider the company's reputation and the experiences of other customers. While no company is perfect, it's important to choose a provider that has a solid track record of reliability and customer satisfaction.

Another important factor to consider is the company's pricing and billing policies. Be sure to review their rates and fees carefully, and ask any questions you may have before signing up for service. It's also a good idea to consider any additional services or features that may be available, such as energy-saving programs or renewable energy options.

Reviews of Entergy Arkansas

Randall Warn

5/5

Power outage from a recent storm started in the morning, was still off when I got home from work. Notified Entergy via their online outage reporting and in less than 30 minutes had a pair of linemen here ready to help. Power was back on before another 30 minutes was up. Tremendous showing for a company keeping up with mother nature.

Roddy St Yves

3/5

Update: We've been able to work out the auto pay issues. However, there billing department still has work to do.
We bought a house for my mom and signed up for auto payment. Entergy said we were signed up on their website, however they never charged my account. When the bill reached over $400 I finally paid it online and cancelled both the auto payment and the level pay. I sent them several requests for clarification, but they never responded. The customer service for this company is terrible!

Bobby Powell

1/5

Their handling of winter emergencies is awful. They don’t get in any hurry to repair damages. They provide updates of when power will be back on, but when the predicted time rolls around, the power is still off. We have been approximately one day without power and the goal post keeps being moved. By the time it’s over, according to their latest update, most people will be out for approximately two whole days. Useless company with useless employees.

Raven Grimm

1/5

Would love to have a 0 star option. Had a rude employee threaten my husband and his Service Dog on our property, and from a neighbor's property. I put in complaint. I get bully tactics from Entergy (Little Rock offices) themselves. Olameter, very nice guys by the way, come out, polite, professional, install remote reader to the meter. Week later, Entergy sends out a nasty letter telling me that if I don't allow their employee onto my property to physically read the meter (after Olameter had installed the remote reader) they would turn off my power. Mr. Laurent and that employee seem to be cut from the same cloth. I hope the employee is smart enough not to trespass on my property, as he was told he was no longer allowed to walk onto my property. Mr. Laurent, using bully tactics, shows just how rude and insulting Entergy can be to their costumers. I pay my bills on time, and I don't stand for this sort of behavior nor this sort of unprofessional entitled attitude from any business. The only problem is, I don't have another electricity option yet. I hope to find either a solar option within my budget range or find an alternate company willing to service my property with electrical power. I'd even rent/pay over time for a solar option on property. I have very little power use outside of computer, AC, and Heating. Heating will be hopefully taken care of soon with repairs to fireplace.

Susie Idol

1/5

Can't get a real person to talk to...
Trying to get my bill fixed...
Last person was no help and now I can't reach anyone...

X M

5/5

They provide energy. Outages are fairly common during rainy seasons.

Andrew Barnes

1/5

Terrible customer service won't answer phone or refuses to assist rather tear out my poles and go solar then call them there bill will not be payed

Bethanyk

5/5

Wow.. power outage and it was back on in less than 3 hours! I am impressed!!