Elevated Technologies - Houston, Texas

Rebecca R.

Partnering with Elevated Technologies has been a breath of fresh air. Their approach to communication is straightforward and clear, making complex IT concepts much easier to grasp. It's like having a tech-savvy friend who can translate the tech jargon into plain English. They're always ready to listen and clarify things, ensuring we're on the same page. This level of clarity and understanding has made our collaboration seamless and built a strong foundation of trust.

Mary A.

Thoroughly impressed with Elevated Tech and their outstanding team. They consistently exceed expectations by swiftly and effectively resolving any issues that arise. Not only do they troubleshoot with precision, but they also take the extra step to explain the underlying reasons for errors and offer valuable insights for future prevention. Their email responses are prompt, and their professionalism shines through in every interaction, uplifting everyone they engage with. Elevated Tech truly sets the standard for exceptional service and support in the tech industry.

Kevin L.

Our firm has been working with Elevated Technologies since 2012. We have always found them to be very customer focused and friendly. We use them for all of our IT support and we have all of our applications in the cloud. Their response time is always sooner that you would expect and their ability to resolve each and every issue makes us a very happy client. I recommend them very highly and without reservation.

Gordon W.

Highly recommend Elevated Tech if your organization is looking for a new and improved provider for your IT services. After a lengthy relationship went sour with a former provider, we were still hesitant to change. Then we found Elevated Tech, and we could not be happier with our decision! Aging hardware, outdated software and tons of needs, they executed a transition very smoothly, and have done everything they said they would and more. Good people, very professional and explain everything they are doing along the way. Thanks to the entire team at Elevated! We look forward to a long-term relationship.

Virgil C.

We operate a hardware store with a physical store and a small online presence. We have a Windows server and about 25 PC clients. Elevated Tech has been managing our network for about 3 years now and we are very pleased. They are very flexible, but do not hesitate to make suggestions for improving performance, reliability or security. Most of the maintenance work is done remotely and is top quality. The pricing is very reasonable and the value received is excellent. They are large enough that there is always plenty of staff available to help, but not so large that they don’t know us when we request assistance. It’s not unusual at all for the CEO, Austin, to respond directly to one of my questions. It’s like I have my own IT department, staffed with really knowledgeable and competent staff that we could never afford to hire ourselves.

Saif A.

It has been a great experience working with Elevated Tech. Elevated Tech has a very responsive and capable technical support team. Technical issues, whether software or hardware related, have always been handled in a timely, professional manner.

Elevated Tech sourced and managed the deployment a company-wide IT infrastructure upgrade, established a cloud-based data and disaster recovery system and managed the integration of our satellite offices. The upgrade was cost effective and accomplished with minimal disruption to our ongoing operations. The integration of our satellite offices helped us eliminate the cost of acquiring and maintaining three additional servers and provides for centralized data management and enhanced data security.
I highly recommend Elevated Tech for business IT needs.

Christopher W.

I have used Elevated Technologies for several years now. I have changed companies a couple of times during our relationship and the first thing I have done each time is bring Elevated on board to manage our IT services. For Austin it is more than business, it is a relationship you can count on. Austin and his team have always been very responsive and have looked for ways to save money and still provide excellent service. I highly recommend Elevated Technologies for any organization, they provide value and peace of mind.

Kendall

The most important asset at an IT Consulting Firm are the people and the customer service relationships with clients, and Elevated Technologies puts this priority front and center!! They are a fantastic IT management company! Their skills and knowledge of managing business technologies surpasses all groups in my experiences! My company is a small medical supplies group based out of San Antonio. We were looking for a new IT group, and I am SO lucky to have met Elevated Technologies Jason Rorie during the process! We were on edge a little because our company's experience with switching IT groups in the past has been a nightmare: losing data, being dishonest about familiarity with Sage systems, etc.

Jason provided step by step process for how the migration would take place and gave us a simple, quick, and straight forward timeline, and were very reasonably priced! Chris Domingo and Austin Elwell have been such a pleasure to work with and are ALWAYS proactive in fixing any issue that might arise big or small. We've never had downtime that interrupted business operations since signing on with Elevated Technologies! With our previous IT group we had downtime for hours at a time at least once a week. I cannot express enough how happy we are with everything Chris and Austin have helped us implement. They are always chipper and fun to talk to and extremely knowledgeable about our programming. It is wonderful to go to the office and feel confident that our business programs are safe and secure and running efficiently and reliably! The work ethic at Elevated is apparent in the way they are instantly responsive to problems and how they are always providing ways to help make our IT experiences as seamless as possible. I could go on and on. Elevated Technologies is the BEST!