Digital Repair Surgeons LLC - Rutland, Vermont

For individuals and businesses alike, maintaining the functionality of electronic devices is paramount in today’s technologically driven world. Recognizing this crucial need, Digital Repair Surgeons LLC stands as a premier provider of comprehensive electronics repair services. Located at 134 Woodstock Ave, Rutland, VT 05701, United States, and readily accessible at 8027724619, Digital Repair Surgeons LLC offers a wide array of solutions for virtually any device malfunction.

About Digital Repair Surgeons LLC

Digital Repair Surgeons LLC is a specialized repair service focused on restoring and maintaining the value of electronic devices. They’ve cultivated a reputation for meticulous work and customer satisfaction. The company’s mission is to provide high-quality repair services while fostering a welcoming and inclusive environment for all clients. Their team comprises highly skilled technicians who are adept at diagnosing and resolving a diverse range of issues, from simple screen replacements to complex motherboard repairs.

Specialties and Services

The core of Digital Repair Surgeons LLC’s expertise lies in the repair of a broad spectrum of electronic devices. Their services encompass:

• Smartphone Repair: This includes screen repairs, battery replacements, charging port fixes, and software troubleshooting.
• Laptop Repair: They handle issues such as hardware failures, software glitches, and component replacements.
• Tablet Repair: Similar to smartphone and laptop repairs, they offer screen replacements, battery repairs, and performance optimization.
• Desktop Computer Repair: Addressing problems with motherboards, CPUs, RAM, and other internal components.
• Gaming Console Repair: Repairing issues with PlayStation, Xbox, and Nintendo consoles.
• Audio Equipment Repair: Fixing headphones, speakers, and other audio devices.

Furthermore, Digital Repair Surgeons LLC offers onsite services, providing convenience for clients who require repairs at their location. This service is particularly beneficial for businesses with multiple devices that need attention. They also provide language assistance to cater to a diverse clientele, ensuring clear communication and understanding throughout the repair process.

Location and Accessibility

The physical location at 134 Woodstock Ave, Rutland, VT 05701, is easily accessible. The facility is equipped with wheelchair-accessible parking lot, wheelchair accessible seating, and a wheelchair-accessible washroom, demonstrating a commitment to inclusivity and accommodating individuals with disabilities. They also offer an assistive hearing loop, further enhancing accessibility for those with hearing impairments. Notably, Digital Repair Surgeons LLC is an LGBTQ+ friendly and transgender safe space, prioritizing a welcoming environment for all customers.

Customer Feedback and Reputation

Digital Repair Surgeons LLC has garnered significant positive feedback from its clientele. As of today, the company boasts 238 reviews on Google My Business, with an average opinion of 4.6/5. This high rating reflects their dedication to quality workmanship, prompt service, and customer satisfaction. Customers consistently praise their honesty, transparency, and the professionalism of the technicians. The convenience factor of free parking lot and free street parking is also a recurring positive comment.

Digital Repair Surgeons LLC is committed to providing a seamless and stress-free repair experience. They consistently strive to exceed customer expectations and maintain a reputation for excellence within the electronics repair industry. Their comprehensive approach, combined with their dedication to accessibility and customer service, positions them as a trusted and reliable resource for all electronic device repair needs.

Contact Information

To schedule an appointment or inquire about their services, please contact them at 8027724619 or visit their website at digitalrepairsurgeons.com.

👍 Reviews of Digital Repair Surgeons LLC

Candy

1/5

1 star is more than deserved! Understood the 2 weeks to fix phone but I tried to set up appointment to pick up phone during business hours and was told that they were leaving but could meet me at 630. Waited over 45 minutes no one showed up or called me. I went home out of town and tried to set up a different time to pick up phone. Message didn't change but no one answered or returned calls. I stopped by and door wasn't locked because it was empty. No sign explaining. I checked Google and got a different address. Went there and had a hard time finding it.. no visible sign. Sign on door said open Thursday. Went back and phone was still packed away. Said that they would call or text when located but didn't hear from them. I called them again and all I got was "do you want to setup appointment to pick up the phone?" Absolutely no communication or common courtesy. Worst experience I've had with a local business! I will definitely find somewhere else to fix my electronics in the future.

David S.

1/5

They REALLY suck, unable to attend appointments, only real reviews her are the one star ones and they have a really sour attitude to tie it all together. Honestly if your device needs fixing and this is your only option, go buy a new one and it'll be there quicker than you can reach these people for an appointment. 0/100

Peter W.

5/5

I had a broken HDMI Port on my PS5. Thank you Jacob for fixing it! Overall repair time was about 5 weeks. I dropped it off at his location and he sent it back via usps. Very responsive to email! Highly recommend!

Rachel

1/5

This is the second time I’ve attempted to get repair work done on a device at this repair store. The first time no one even answered the Ring camera and I had communicated with staff through their business chat on messenger about being in the area and that my son and I would head over. No response at all. Come to find out one of the co-owners was having a medical emergency. There are 2 owners though who were both there and one them could have at least said sorry bad time having an emergency here. I booked an appointment ahead of time drove all the way out there with my son. Called to let them know I was running a bit late but was still on the way. It was a weird conversation where they were basically like no one calls to let us know they’re running late (people do it all the time and it’s just common courtesy). So they knew we were about 5 min away. We go in and they don’t answer right away on the Ring doorbell and the female co-owner (they’re husband and wife) is just really abrupt and unfriendly and is asking me what I brought with me and I had been thinking we would be let in not communicating through a camera.I had already spoken with them on messenger about the issue and discussed rates. My son really wanted his tablet fixed because there was something on there that he had hoped was still on there after the tablet entered boot loop doom and I had attempted to do something to its battery. I thought they would let us in, take a look, work on it then I pay. Normal stuff. No they refuse to let us in because they are concerned my son is too loud and will disturb their epileptic cat. A-what-now? I was not apprised of any cats… luckily I love cats and my son loves cats. We have 2 cats, but what pray-tell would they do if say a customer is deathly allergic to cats? If there is a concern about the peace and well being of their cat perhaps they should be in an area away from customers. Maybe they should let customers know ahead of time there is a cat-quiet issue so customers can decide For themselves if they want to take an hour long round trip to potentially not get work done due to being too loud for the cat. All I wanted to do was drop this off and leave. I even would’ve been willing to ship this with tracking to them and pay to have them ship it back and pay for the repair but it’s like these ideas don’t even get considered. I’m inconvenienced again and still have a broken device. There was really poor customer service there as well. They could’ve spoken a lot kinder to us but they didn’t care. It’s easy not to when you’re the only game in town.

Anthony F.

1/5

Avoid, trust the bad reviews. Yes they do the repair and there not crazy expensive. There are just honestly subpar humans both in the business sense and general decency. Took forever to get my laptop back, lied to about when it was going to be done multiple times. Kept stating “It’s my business I can do whatever I want” which is true just not good business. Always denied conversations we had and tried to gaslight myself and other customers. They did get the job done but just not great people.

HeyitsJjayy ?.

5/5

So fast and amazing work. I’m definitely coming here whenever I need any work done on my computer!! I’d recommend to anyone that wants a good job done

Sara U.

1/5

If you want a repair that cost $400 and last for 2 weeks this is your place. It's also the place to come if you do not want them to talk to you or explaiin things to you and then then lie about it. Oh and its a great place to come if you want to be told to bring your phone back in for them to look at it but then be told that you probably caused more damage which would result in additional charges. Do your research, ask others who have used this business, read the reviews. I wish I had. Seems like it's a trend to have phone screens only last a couple weeks. I am 100% expecting a snarky reply... after all the owner did say that I was "ungrateful and inconsiderate and an entitled customer" I guess its not ok to expect a repair to cost $400 and last more than 2 weeks. Lost my trust when he lied and set me up to have to pay even more. Fool me once.

Richard S.

5/5

The staff here were so friendly when I went to go get my iPhone SE 2020 repaired. I had had a cracked screen. The fixed it within the hour. AND... I spent only half of what the average price is usually. That average being up to 220 USD. Before you go anywhere else. Give them a chance to make your day with "Optimal" pricing. and a huge smile on their faces when they are given the honor to repair your devices. They are always ready to help! And they definitely saved the day!!! (They also put the screen protector and case on there for me!)