CPU Wholesale Computer Parts, Inc. - Longview, Texas

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CPU Wholesale Computer Parts, Inc.: A Comprehensive Overview

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For individuals and businesses alike seeking reliable and comprehensive computer solutions, CPU Wholesale Computer Parts, Inc. stands as a reputable provider located in Longview, Texas. Situated at 106 E Loop 281, Longview, TX 75605, United States, the company offers a wide array of services and products, catering to diverse technological needs. With a dedicated team and a commitment to customer satisfaction, CPU Wholesale Computer Parts, Inc. has established itself as a trusted name in the local computer industry. Their commitment to accessibility is evident through their wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a focus on inclusivity for all customers.

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Specialties and Services

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CPU Wholesale Computer Parts, Inc. distinguishes itself through its multifaceted approach to computer solutions. The company’s core specialities encompass a broad spectrum of services, including a professional computer repair service, expert computer consulting, and general computer service offerings. Recognizing the evolving needs of the digital landscape, they also operate a dedicated computer software store, providing access to a variety of applications and operating systems. Furthermore, they function as a full-service computer store, enabling customers to acquire new hardware and peripherals. This comprehensive approach allows them to address virtually any computer-related challenge, from minor troubleshooting to complete system overhauls.

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Operational Details and Payment Options

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Customers can easily reach CPU Wholesale Computer Parts, Inc. via their phone number: Phone: 9037588978. For detailed information and product listings, a visit to their website at Website: cpu4u.com is highly recommended. The company accepts a variety of payment methods, including debit cards and credit cards, ensuring convenience for all customers. Beyond the core services, they also provide electronics and contribute to a seamless customer experience.

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Customer Feedback and Reputation

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CPU Wholesale Computer Parts, Inc. has garnered a positive reputation within the community, as evidenced by its impressive 201 reviews on Google My Business. The average customer opinion reflects a strong level of satisfaction, with a 4.1/5 rating. The positive feedback suggests a dedication to quality service and a responsiveness to customer needs. Many customers specifically praise the expertise of technicians like Bryan, highlighting their ability to resolve complex issues efficiently and effectively. The consistent recommendation of their services, particularly for addressing a wide range of device problems, reinforces their commitment to providing exceptional support. It appears that individuals frequently commend the thoroughness of their repairs, often describing them as ‘unbelievable’ and highlighting the comprehensive nature of their solutions. The company’s dedication to resolving issues across various devices – desktops, laptops, and printers – demonstrates a versatile and adaptable service model.

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Key Features and Benefits

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• Expert Technicians: The company employs skilled technicians capable of diagnosing and resolving a wide range of computer problems.

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• Comprehensive Services: From repair and consulting to software sales and hardware provision, CPU Wholesale Computer Parts, Inc. offers a complete solution for all computer needs.

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• Customer-Focused Approach: The positive customer reviews suggest a strong commitment to customer satisfaction and a willingness to go the extra mile.

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• Convenient Location: The Longview, Texas, location provides easy access for local customers.

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• Accessibility: The wheelchair-accessible facilities ensure that all customers can comfortably utilize their services.

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In conclusion, CPU Wholesale Computer Parts, Inc. presents itself as a dependable and resourceful partner for anyone requiring computer support, repair, or solutions. Their blend of technical expertise, customer-centricity, and convenient location positions them as a valuable asset within the Longview community and beyond. The consistently positive feedback reinforces the value they bring to their clients, solidifying their status as a leading computer service provider.

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"summary": "CPU Wholesale Computer Parts, Inc. is a Longview, TX-based computer service provider offering repair, consulting, and sales, with a strong customer reputation and accessible facilities.",
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👍 Reviews of CPU Wholesale Computer Parts, Inc.

Teresa S.

5/5

I was having problems with my desktop computer, laptop and printer, Ryan came an fixed everything, I mean, everything! Unbelievable! I HIGHLY recommend CPU for your computer, actually, any of your device's issues. Specially Bryan!
Great work, CPU!

tlester1970

2/5

I would give them 1 star but as far as I know they are they only place in my area to find esoteric computer stuff. I visited on Saturday 1/18/2025 just after 10a. I told the clerk, being the only employee in the store that I needed a micro USB to USB B cable (Raspberry Pi Zero W 2 to 3D Printer). I knew they probably didn't have one. So, I'd have to cobble something with other cables. I told him I could use a USB A female to female or a Micro USB to USB A female. He picked a cable out and said here's a micro USB to USB A female. Great! Purchases for $9 plus tax. Got home, it wouldn't work. I looked at the package and noticed it said micro USB On The Go. USB OTG does not support passthrough of data. He knew exactly what I was trying to do and still offered me this cable. So, I brought it back for a return and purchased the USB A female to female connector which worked perfectly for my application.

Here's where the problem started. It is clearly marked on the receipt and signage in the store that all returns are subject to an 8% restocking fee. This would have been fine had I picked out the cable and it was wrong. But the clerk picked it out, not me. He should have refunded the entire amount, but he didn't. Furthermore, they have some type of antiquated system where he had to call the owner to approve the return. He even told the owner "the customer bought the wrong cable." Of course, he didn't admit any fault. On the way out I let him know that I didn't think what he did was right, but all he did was state the return policy on the wall. When I said "but you gave me the wrong cable..." he acted like that didn't matter. I told him I would write this review, so here it is. CPU Wholesale... DO BETTER and do the right thing next time. Very dissapointed.

travis S.

1/5

I Come to the store on Friday and sign is on for open, no one is here. And wasted a hour drive to this establishment . Waited for 30 min for someone to arrive. Best just buying parts from Best Buy or Amazon lack of employee readiness and time management is subpar

David A.

1/5

Took my laptop to them exactly one month ago today. They diagnosed the problem to be the speakers were bad. Had to order new ones. They let me know this within 4 days, because I had to go pay for the speakers before they would order them. Then I did not hear from them for three weeks. Stopped by to check on it and the tech tells me that after he installed the speakers that the windows operating system would not boot up. They would need to re-load that and re-install my data. I agreed to pay for half the extra time needed to do that. (It was either about to crash or a failure on the techs part, don't know.) They said it would be ready tomorrow or the next day. So 3 days go by and nothing. So I stopped by to check on it. It was ready. They cashed me out. Took it home to reload the programs needed to pull up my data. Now there's no data at all on it. I called them back. The tech tells me that the file containing the data was corrupted and he could not load any data. I then asked for a manager. Manager says that the tech told me this on the voicemail he left. That was lie number one, I did not get any voicemail! He then said well if the tech was there when I picked it up then he would have told me then. Well, the tech that checked me out was the one who did the work so that was not true either.
So I was very pissed at this whole fiasco of getting my speakers changed out. I know things happen, but not being kept up to date or being told about the data until after I found it did not sit well with me. Worst computer repair experience I have ever had!!!

Randi H.

5/5

They diagnosed, repaired and recovered all important data from my laptop quickly and affordably, & had me out the door in under 30 minutes. I know every “problem” isn’t this easy to fix but I am super lucky and grateful!!

Niz

4/5

Nice place, friendly, knowledgeable staff.. I do Machine Learning and AI deployment. Needed a big ol power supply, they did not have anything even close. To be fair neither did anyone else.

Elijah M.

5/5

I’ve been messing with this computer for days! With a bit of good advice from an employee and some new and preowned parts, I’m up and running in all of twenty minutes.

Tommy D.

5/5

Accidentally hit my Starlink Cat-6 cable with the mower and was about to have to spend over $100 on a new cable. They were able to fix my cable and splice it back together in just a few minutes for less than $10 which made me very happy!