Citrus County Utilities Division - Lecanto, Florida

Citrus County Utilities Division: A Comprehensive Overview

For individuals and businesses within Citrus County, Florida, the Citrus County Utilities Division represents a vital resource for essential services. Situated at Address: 3600 W Sovereign Path, Lecanto, FL 34461, United States, this county government office plays a crucial role in providing and managing crucial utilities, primarily focusing on water and wastewater services. Individuals seeking reliable and efficient utility support within the county will find the Citrus County Utilities Division to be a key point of contact. Their commitment to service excellence is reflected in several features, including accessibility options designed to cater to a broader range of users. The division’s operational efficiency and responsiveness are continuously evaluated through customer feedback, as evidenced by the 29 reviews on Google My Business, resulting in an average opinion of 2.3/5 – a figure that highlights areas for ongoing improvement and underscores the importance of consistent service delivery. The organization’s website, accessible at Website: citrusbocc.com, provides a central hub for accessing information, paying bills, and reporting issues. This readily available online portal streamlines the customer experience and fosters greater transparency.

Key Services and Specialties

The Citrus County Utilities Division specializes in the delivery of water and wastewater services to residential, commercial, and industrial customers. Their core functions encompass:

• Water Distribution: This includes the collection, treatment, and distribution of potable water to various locations throughout the county.
• Wastewater Collection: The division manages a network of sewers and treatment plants to collect and process wastewater, ensuring environmental protection and public health.
• Billing and Customer Service: Customers can access billing statements, pay their bills online, and contact customer service representatives for assistance.
• Maintenance and Repair: Regular maintenance and repairs are conducted to maintain the integrity and efficiency of the utility infrastructure.
• Regulatory Compliance: The division diligently adheres to all state and federal regulations pertaining to water and wastewater management.

The department’s overarching goal is to provide safe, reliable, and affordable utility services while promoting responsible resource management. They are committed to sustainable practices and continually explore opportunities to improve their operations and minimize their environmental impact. The county government office status emphasizes their integration within the broader local governance structure, allowing for coordinated planning and strategic decision-making.

Location and Accessibility

The physical location of the Citrus County Utilities Division at 3600 W Sovereign Path, Lecanto, FL 34461 is strategically positioned to serve the needs of the community. Recognizing the importance of inclusivity, the facility offers several accessibility features, including a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that individuals with mobility challenges can readily access services. The office is designed to be welcoming and accommodating for all members of the public.

Contact Information and Resources

Those seeking to engage with the Citrus County Utilities Division can easily do so through the following channels:

• Phone: 3525277650
• Website: citrusbocc.com
• Address: 3600 W Sovereign Path, Lecanto, FL 34461

The website offers a wealth of resources, including online billing portals, service request forms, and information about water conservation efforts. Customer service representatives are available to answer questions, provide assistance, and address any concerns. The division actively encourages community engagement and welcomes feedback to continually enhance its services. A considerable number of Google My Business reviews offer valuable insights into customer experiences, and the average rating of 2.3/5 suggests an opportunity for the division to prioritize customer satisfaction and address areas of concern. Further investigation into these reviews and proactive engagement with the community could significantly improve public perception and service quality. The county government supports this division’s mission through funding and strategic guidance, ensuring its long-term sustainability and ability to meet the evolving needs of Citrus County’s residents and businesses. Regular updates and announcements regarding utility rates, service disruptions, and conservation programs are typically disseminated through the website and local media channels.

In conclusion, the Citrus County Utilities Division is a fundamental component of the county’s infrastructure, dedicated to providing essential water and wastewater services to its residents. While the current average rating reflects areas for improvement, the commitment to accessibility, customer service, and responsible resource management positions the division as a valuable asset to the community. Continued efforts to enhance service quality and transparency will undoubtedly strengthen its role in supporting the growth and prosperity of Citrus County.