CCMSI - Danville, Illinois

CCMSI (Continental Casualty Company Management Systems, Inc.) is a well-known and established insurance agency and software company located at Address: 2 E Main St, Danville, IL 61832, United States. The company has a wide range of services and products to offer, and it has been serving its customers with utmost dedication and professionalism.

One of the unique features of CCMSI is its dual specialty as an insurance agency and software company. As an insurance agency, the company provides various insurance products, including workers' compensation, general liability, and property and casualty insurance. On the other hand, as a software company, CCMSI has developed several software solutions to help its clients manage their insurance programs more efficiently.

The company's website, ccmsi.com, provides a wealth of information about its services, products, and expertise. Visitors can find details about the company's insurance offerings, software solutions, and resources for risk management. The website is easy to navigate, informative, and user-friendly.

CCMSI is committed to accessibility and inclusivity. The company's headquarters in Danville, IL, features a wheelchair-accessible car park and entrance, making it easy for people with mobility challenges to access the building.

According to Google My Business, CCMSI has received 24 reviews from its customers, with an average rating of 3.1/5. While some customers have praised the company's expertise and professionalism, others have noted areas for improvement, such as communication and customer service. However, overall, CCMSI has a positive reputation and is known for its commitment to its clients' needs.

Reviews of CCMSI

James McKay

1/5

They are very unprofessional and like to take advantage of people. I have been out since 11/01 due to an injury, they never paid me for the first 2 weeks, 2 days when my employer kept me off of work for those 2 weeks. They wanted me to rest. By law, they are required to pay you if they can't accommodate your light duty. I have documentation and doctor's notes to prove it! Email from the manager to prove it! Also, they like stopping your checks for no reason! I went back to work with restrictions in March and Kala decided to stop my checks for no reason! Was not getting anything for the first month! Only minimum wage from my employer! I had to get my attorney involved. When they finally sent out a check, it got lost in the mail! Im really glad Amy took over because it has been a lot better. I am sure not gonna forget about that $1,651.00 I am owed for those 2 weeks,2 days I never got paid for! They do not make up the laws! Not very professional! Also, when the MRI was ordered, kala was blowing everyone off including my doctors! She never returned anyone's phone calls. It wasn't till 2 months later in January I found out it was finally approved.She tried to claim it was approved in December. Not true! If it was, she never told anyone about it including my doctor! I was calling them every week for an update! She was so bad, she never liked returning anyones calls!!! Personally think she had it out for me! Just wait till the end, i'm not settling this case that easily!!! May decide to take it to court! I do not like being taken advantage of!!!

TheBirckhead

1/5

I have been on workers comp for 2 months and I have been trying to contact my case manager but still have heard nothing. I have also been having to schedule all my appointments and pay for my medication.

Amanda Peal

1/5

If I could give this company 0 stars it would still be too many. No one returns calls they issued a check the end of last week 4 months after my husband's injury but have yet to print it to get it sent. I have been the one to get charts and files from the doctors office and email them to our claims adjuster because their employees are too lazy to do their job. Now after I have spoke to the supervisor, and complained, extremely nice considering the fact that it is taking this long, they told me they will no longer speak to me because it has nothing to do with me(according to them).

Mark Zimmerman

4/5

Not much in the way of "atmosphere" but it's always packed, and the food is always cooked well. It's a regular stop for breakfast these days.

Mike Stegenga

1/5

Been horrible dealing with this organization. Having to keep telling doctors offices, testing facilities and hospital to resubmit bills here.

Philip Fri

5/5

Awesome company. Fast payment for a messy situation. Awesome!!!

Heather Tucker

2/5

Need provider access for claim status.

Amber Brown

1/5

They suck