Affinity Plus Federal Credit Union - Alexandria, Minnesota

Affinity Plus Federal Credit Union: A Comprehensive Guide

Main Services

• Auto Loans: Access to cash through loans and lines of credit for your vehicle needs
• Credit Cards: Secure Visa cards for in-person and online purchases with benefits and no annual fees
• Credit Card Options: Multiple options with benefits and no annual fees
• Debit Cards: Secure Visa cards for in-person and online purchases
• Home Loans: Mortgages, refinancing, debt consolidation, and more
• IRAs: Plan for retirement with Traditional and Roth IRAs
• Loans: Access to cash through loans and lines of credit
• Personal Loans: Access to cash through loans and lines of credit
• Savings: Several low-risk savings options to fit your future
• Savings Plans: Simple, easy savings plans to prepare for college
• Truecar Vehicle Searches: Great rates and more

Location and Access

Affinity Plus Federal Credit Union is located at:

Address: 418 3rd Ave E UNIT 108, Alexandria, MN 56308, United States.

Phone: 8003227228

Website: affinityplus.org

The credit union is easily accessible by car, with a wheelchair-accessible car park and entrance. The on-site services make it convenient for members to manage their financial needs.

Featured Characteristics

• Wheelchair-accessible car park and entrance
• On-site services
• Cash advance
• Check cashing service
• Federal credit union

Practical Information

• Hours of Operation: Not specified
• Branch Hours: Not specified
• ATM Access: Not specified
• Online Banking: Available
• Mobile Banking: Available

Customer Reviews

This company has 14 reviews on Google My Business, with an average opinion of 3.1/5.

"I am a fairly new customer at Affinity and have had exceptional customer service. They great you with a smile, very friendly and go above and beyond helping you with what you need."

"I've been a member for years and have always been satisfied with the service I've received. The staff is knowledgeable and helpful, and they always get the job done."

"I was a bit skeptical at first, but the staff at Affinity Plus has really won me over. They're friendly, helpful, and always willing to go the extra mile."

Additional Information from Website

Affinity Plus Federal Credit Union offers a range of services for its members, including:

* Small Business Services: Get help for your small business with these resources. And connect with an Affinity Plus Business Services specialist to learn more.
* Services: Locations, Contact, Log In
* Join: Credit Cards, Credit Card options with benefits and no annual fees, Certificates
* Credit Cards: Credit card options with benefits and no annual fees
* Certificates: Several low-risk savings options to fit your future
* Savings: Save for your goals, learn better habits, get rewarded
* IRAs: Plan for retirement with Traditional and Roth IRAs
* Debit Cards: Secure Visa cards for in-person and online purchases
* Home Loans: Mortgages, refinancing, debt consolidation, and more
* Auto Loans: Loans, TRUEcar vehicle searches, great rates, and more
* Personal Loans: Access to cash through loans and lines of credit
* Save for School: Simple, easy savings plans to prepare for college
* Insurance: Protect your health, future, and family with insurance
* Our People: Volunteerism and a commitment to serve our members

👍 Reviews of Affinity Plus Federal Credit Union

Scott W.

1/5

Treated like a second class citizen. Today. You've made your last dollar off me. Affinity use to be a bank that had great rates. Credit unions use to have good rates but now they are no better than any local bank.

Wendy H.

5/5

I am a fairly new customer at Affinity and have had exceptional customer service. They great you with a smile, very friendly and go above and beyond helping you with what you need.

Kevin M.

1/5

I found a personal check in a parking lot (over$600). It was endorsed and even had his bank account number on the back. I called the 1-800 number on the check and the lady on the phone was very professional and thanked me for being so honest and told me where the nearest Affinty bank was located. I drove there and waited few minutes the a lady was sitting down and asked if she could help me. I told her that i had found this check so she she gets up from her chair and grabbed it out of my hands and walked away. She didn't even say a word. Nice friendly place i guess. Im glad where i bank they at least they smile and talk to you.

S K.

1/5

Staff members at this branch in Alexandria is extremely rude, cold-blooded and lack customer-service. One of the lady staff seems to be racist as she will stare at me in an ugly way as if I am an align. Staff members at St. Cloud are extremely nice and friendly but here at this branch, it looks like they don't want to move or help their customers. One out of Five stars is still too much rating. The reason I am banking with Affinity Plus is because of the staff members over at St. Cloud who really helped me a lot in my difficult times.

Gary B.

1/5

Had money deposited in my account that I didn't deposit. Called Affinity. They said they would see what the problem was. Never got back to me, the money was taken from account. Called them back and asked what is this? you take money from my account and don't tell me or thank me for finding your mistake. They said - sorry.
There also is problem with the app for depositing checks. It does not work half the time, and they know this.

Rebecca S.

1/5

This bank is filled with the most incompetent employees I have ever had to experience. Not even 2 months with them and more issues and problems then I ever expected out of a bank I heard such good things about. Employees that give out incorrect information to people, a complete lack of customer service. I am so disappointed. If you want a good credit union hit up Mid Minnesota out by Walmart.... Way better on so many levels.

Jordan H.

4/5

I've been a customer for years and always been happy with the service. Very friendly and helpful staff at this location. My only complaint is that they need more weekend and evening hours.

Martin K.

5/5

Pretty good, awesome app and online banking capabilities.

Scott W.

1/5

Treated like a second class citizen. Today. You've made your last dollar off me. Affinity use to be a bank that had great rates. Credit unions use to have good rates but now they are no better than any local bank.

Wendy H.

5/5

I am a fairly new customer at Affinity and have had exceptional customer service. They great you with a smile, very friendly and go above and beyond helping you with what you need.

Kevin M.

1/5

I found a personal check in a parking lot (over$600). It was endorsed and even had his bank account number on the back. I called the 1-800 number on the check and the lady on the phone was very professional and thanked me for being so honest and told me where the nearest Affinty bank was located. I drove there and waited few minutes the a lady was sitting down and asked if she could help me. I told her that i had found this check so she she gets up from her chair and grabbed it out of my hands and walked away. She didn't even say a word. Nice friendly place i guess. Im glad where i bank they at least they smile and talk to you.

S K.

1/5

Staff members at this branch in Alexandria is extremely rude, cold-blooded and lack customer-service. One of the lady staff seems to be racist as she will stare at me in an ugly way as if I am an align. Staff members at St. Cloud are extremely nice and friendly but here at this branch, it looks like they don't want to move or help their customers. One out of Five stars is still too much rating. The reason I am banking with Affinity Plus is because of the staff members over at St. Cloud who really helped me a lot in my difficult times.

Gary B.

1/5

Had money deposited in my account that I didn't deposit. Called Affinity. They said they would see what the problem was. Never got back to me, the money was taken from account. Called them back and asked what is this? you take money from my account and don't tell me or thank me for finding your mistake. They said - sorry.
There also is problem with the app for depositing checks. It does not work half the time, and they know this.