Advanced Technology Solutions - Ocala, Florida

Creepinon 1.

I contracted Roland and his team for Savant automation programming and home theater install. In the beginning, Roland was very professional. He showed up on time and he was very personable. He quoted me a price which I felt was reasonable and we scheduled a time for the install. When Roland and his team came out to do the work, the troubles began.
For starters, he never never thought about running electricity to the areas that needed power. Ultimately, this led to him running an extension cord through my attic (not code). Next, he struggled to program my Savant which does not work to this day, and no wires were concealed which led to the theater having visible wires to every speaker in the system. The projector was another issue as it was never mounted properly and this led to the picture not filling the screen and being crooked. Also, there was a second room that needed to be set up in Savant. He started the work but never finished.
Roland assured me that each of these issues would be taken care of. I paid him in full. He did come out twice to fix issues and slowly complete the install but he never finished. Each time we spoke he had an excuse as to how busy he was. We had a little back and forth with Roland mainly ghosting me and/or setting up appointments and not showing. When we did speak he apologized and committed to another date. Unfortunately, he continued no show. This has gone on for almost 18 months. I have been extremely patient but I realize now he has no intention of making things right. I told Roland I would not forget this utter lack of professionalism and that the problem would not just disappear. I’m writing this review for his eyes and to hopefully prevent anyone else from experiencing the same issues I have. Roland, so you don’t think this is a bogus post, my name is Guy Carter. It is unfortunate that it takes a poor review to get you to think about how poorly you have treated a customer that treated you with dignity and respect.

Workspace C.

The sound system Roland and his team installed is Awesome! Excellent sound, support, and follow up after the sale!
They also automated our doors making it easy for members to enter securely as well saving us time adding new members to our team!
I absolutely recommend ATS to everyone!

Stuart C.

Great work by Roland and his team. I had very weak WiFi throughout my house with every kid constantly complaining to me about it. I brought Roland in and he swapped some equipment and adjusted some settings and everyone has been very happy since. I plan on bringing him back to add video surveillance in the near future. Highly recommend.

Ashleigh R.

I highly recommend Roland and the team at Advanced Technology Solutions! They are extremely professional, knowledgeable and they provide top notch service, which is rare to find these days. Roland has a true passion for technology and had a way of explaining all the complexities in a way I could understand to keep everything running smoothly.

Angie L.

Roland was quick to respond and got the fiber hooked up to the WiFi so we are running smooth. He is very professional and easy to work with. We appreciate the follow through and the follow up making sure we are still running smoothly.

Crystal S.

I highly recommend Advanced Technology Solutions.
They are professional, knowledgeable, and timely.
We have worked with Roland for many years in our home and in our business. We are very pleased with their services!

George M.

Kurt and James Showed up on time, relocated our motorized SunSetter awning got right to work,
had it relocated and set up! Would recommend them highly!
Thank you
George &Donna

D T.