Ace Tekk Wireless Internet - Fairbanks, Alaska

Address: 2660 19th Ave, Fairbanks, AK 99709.
Phone: 9073749322.
Website: acetekk.com.
Specialties: Internet service provider.
Other points of interest: Wheelchair accessible parking lot.
Opinions: This company has 6 reviews on Google My Business.
Average opinion: 1.8/5.

Location of Ace Tekk Wireless Internet

9073749322

Ace Tekk Wireless Internet is a popular internet service provider located at Address: 2660 19th Ave, Fairbanks, AK 99709. This company offers reliable and high-speed internet services to its customers. The location is easily accessible, and it has a wheelchair-friendly parking lot, making it convenient for people with disabilities.

One of the main features of Ace Tekk Wireless Internet is its wireless internet service. This means that customers do not need to have a physical connection to the internet, making it an ideal solution for those living in remote areas. Additionally, the company offers different internet plans to suit the needs of its customers.

The company's website, Website: acetekk.com, provides detailed information about its services, plans, and pricing. Customers can easily choose a plan that suits their needs and budget. The website also has a section where customers can contact the company for any inquiries or support.

Ace Tekk Wireless Internet has received mixed reviews from its customers. While some customers have praised the company for its reliable and high-speed internet service, others have criticized it for poor customer service. Overall, the company has a average opinion: 1.8/5 based on 6 reviews on Google My Business. However, it is essential to note that the number of reviews is relatively small, and a few negative reviews can significantly impact the overall rating.

When looking for an internet service provider, it is crucial to consider several factors, such as the company's reputation, the quality of its service, and the pricing. While Ace Tekk Wireless Internet has received some negative reviews, it is still a popular choice among customers in Fairbanks, AK. Its wireless internet service is a significant advantage for those living in remote areas, and its different internet plans cater to various customer needs.

Reviews of Ace Tekk Wireless Internet

Ace Tekk Wireless Internet - Fairbanks, Alaska

Sue Rosenberger

2/5

I was with AceTekk for well over a decade with mostly satisfactory connectivity. Provided you don't need any actual support, don't have any questions beyond the most simple, and never ever expect your hardware (antenna) to be serviced or upgraded - they're a good provider. If you're even remotely needy of those thing mentioned, choose another provider. And when my relationship with them ended, they did NOT come to retrieve the very old antenna - they just ripped my post out and threw it on the ground.

Ward Person

1/5

Go to Spitspots, att, gci, anyone else. Acettek has lots of outages, daýs, sometimes for a week, his fix is unplug modem. Very slow. . 025 mbps. Most of the days, when it works.
No refunds. Won't answer phone, hides, the only reliable thing about Acetekk is their billing. Also he has a 30 day clause in the contract.
Good riddance.

Brianna Storm

1/5

I would highly recommend not bothering with Acetekk. Aside from the continuous issues with the internet, the owner (and only tech support person) was rude, abrasive and patronizing. Last summer we went months without internet while he insisted it was working fine, only to eventually change his story to "some equipment went bad" and he had to order replacement equipment which caused a longer delay in the resolution. That resolved the issue for a couple months before problems started up again. Dean (the owner) insisted that it was a problem with every single device we owned (two samsung phones, two macbooks, a blu-ray player, a ps4, a wii, etc). Finally we decided it was not worth the effort and had our service disconnected. It is unfortunate that I have to admit that this local business is not worth supporting.

Breanna Howard

1/5

The internet itself was spotty at times and slow. However most of the time it worked. I upgraded to the highest speed I could and it was still very slow. Additionally they do not keep good accounting records, will "loose" records and claim you never paid them.

John Smith

1/5

I keep upping the service to higher speed internet with no new results. Very poor service. Intermittent at best and no one to respond when there are problems.

Vinny Fanelli

5/5