Fullsteam Operations LLC - Auburn, Alabama

Address: 540 Devall Dr Suite 301, Auburn, AL 36832.
Phone: 43296775.
Website: fullsteam.com.
Specialties: Software company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Appointment required.
Opinions: This company has 14 reviews on Google My Business.
Average opinion: 3.4/5.

Location of Fullsteam Operations LLC

43296775

Fullsteam Operations LLC is a software company located at Address: 540 Devall Dr Suite 301, Auburn, AL 36832. This company can be reached by phone at Phone: 43296775. For more information about Fullsteam Operations LLC, you can visit their website at Website: fullsteam.com.

One of the key features of Fullsteam Operations LLC is that they are a software company. This means that they specialize in the development, maintenance, and distribution of software. This can include a wide range of services, from creating custom software solutions for businesses to offering support and maintenance for existing software systems.

In addition to their software specialties, Fullsteam Operations LLC has a wheelchair accessible entrance and wheelchair accessible parking lot. This makes the company accessible to people with mobility impairments and demonstrates their commitment to inclusivity. It is important to note, however, that an appointment is required to visit the company.

According to Google My Business, Fullsteam Operations LLC has received a total of 14 reviews from customers. The average rating of these reviews is 3.4/5. This suggests that the company has received a mix of positive and negative feedback from customers. It is always a good idea to read a variety of reviews before deciding to do business with a company, as this can give you a well-rounded understanding of their strengths and weaknesses.

Overall, Fullsteam Operations LLC is a software company located in Auburn, AL. They have a wheelchair accessible entrance and parking lot, and require appointments for visits. With an average rating of 3.4/5 from 14 reviews on Google My Business, this company has received a mix of positive and negative feedback from customers. If you are looking for a software company in the Auburn area, Fullsteam Operations LLC may be worth considering. To learn more about the company and their services, be sure to visit their website at fullsteam.com.

Reviews of Fullsteam Operations LLC

Fullsteam Operations LLC - Auburn, Alabama

Oyin Olanrewaju

1/5

Stay away from the company. They will debit your account for fees in addition to the payment processing percentage.
I was being charged an additional monthly fee that started in July, and no one notified me. I called to ask how these rates are being calculated, and the rep did not know how. So I asked, how do you all know what to debit from my account? He said it varies. DO NOT SIGN UP with them.
Terrible credit card process company; I have been asking for a rate review for the past two weeks, and no one will get back to me because they do not have enough staff. This company is operating with almost no staff. They have job openings for virtually every position on their website. No one knows anything and you will not get a call back.

Jonathan Fudge

1/5

Absolutely the worst customer service I have ever encountered. This company runs another service called "Star Chapter" with Fullsteam Operations LLC listed in their Privacy Policy.

We have been using their services for a number of years through NACE, the National Association of Catering and Events. They run the backend of our site.

Upon feeling muscled into an upgrade so that our site would perform in any way within the search results, we did eventually pay for an upgrade. Once paid for, they were supposed to handle a full migration over to the new format with the amount that we paid.

Upon their marking our account as "complete", they refused to fix issues in their migration.

The first issue was a broken link that they incorrectly put in and that they broke when they migrated the site. This was something, luckily, that we could fix on our own.

The other major issue is that Google was still trying to index old pages of the site (which, by the way, are still live) and the links are pointing to incorrect locations. We asked for them to either write the VERY simple 301 redirect to the new related page (as should have been done during migration) or to give us access to do it ourselves.

They refused.

Their advice was to try calling Google.

As one who has worked for a web developer and who has built websites myself, I cannot stress how incredibly useless this reply was and how unhelpful it is to an organization such as NACE.

If you are considering Fullsteam Operations LLC or StarChapter, or any of their other business ventures, I HIGHLY recommend NOT using them for anything.