Ben's Computer Outlet - Arroyo Grande, California

Joel H.

You will not find a more professional service at his prices anywhere on the West Coast. I'm absolutely thrilled, thank you so much.

Becca B.

Totally recommend going here, Erica was super helpful and funny. She was able to get my sims up and running on my Mac. Would give her 10/10, even just for the laughs. Thanks again Erica!

laura D. H.

No nonsense type of place but friendly. Knowledgeable, looked for all variables on what was needed. My PC was cleaned, complete diagnostic, updated, and they found the start button and wire assembly for me and replaced it new. Happy customer. Less then I thought. Approximately $143.00 very satisfied 😃

Winston S.

We have been taking computers to Ben literally since he opened. Probably over 20-25 computers have been through his shop from my family. Called to get a repair quote on a laptop and got quoted $150 in labor, I brought it in and then he quoted me at least $300 in labor... and $175-$200 for the screen.

Apparently despite many reviews of thinkpads being very easy to work on, this one is especially difficult which is reason to literally double the labor from the on the phone quote.

Well I ordered the replacement screen for $99 and replaced the screen in literally 15 minutes. I have never worked on a laptop before.

There was a sign inside that said Ben has retired and this new guy is committed to the same great service. Flat out not true and dishonest. Go somewhere else.

PORFIDIA M. C.

I read the reviews. I called Bens asked how much to replace lap top glass. He said $75. Which is fair. He said about an hour of work This is also true I watched a bunch of you tube videos this morning and to the person complaining that the wrong glass came IT CAN HAPPEN. YOU CAN BUY THE CORRECT REPLACEMENT GLASS FOR YOUR SPECIFIC LAP TOP AND IT COULD HAVE THE CONNECTOR COMPONENTS IN A DIFFERENT/ wrong area and it would need to be exchanged. Also if the lap top doesn’t have bezel removal with screws it takes at least 45-60 mins of very careful tedious gentle patient work. I read the reviews also from people who probably aren’t psychiatric doctors saying Ben has anger issues. Anyone can have a bad day and also I think people like that might be better off to stop and ask themselves how might their own actions have made the situation whatever it was. I don’t hold it against a person for getting angry. We ALL GET ANGRY SOMETIMES it’s a normal part of life People don’t just get mad for no reason. Anyhow I am thinking about taking my lap top here read the reviews and if I do I will let everyone know here how my total experience was afterwards.

Dan W.

I have done business with Ben numerous time over the past 15 years. I have always been very pleased with not only the quality of the work performed, but have always been treated with respect and dignity. Ben has always been very patient with me and my "I am not a computer guy stupid questions".
Thank you for your good work Ben.

Steven A.

I have taken various computers and related items to Ben's on several occasions and am always happy with the service and results. He is prompt, clear and fair. Ben once he told me the repair would cost more than a new device.

Zachary J.

Great shop. I've taken several work computers here for different issues over the years. They are always nice, professional and very helpful. I feel like they give it to you straight and don't overcharge.