Air-Vol Block - San Luis Obispo, California

Address: 1 Suburban Rd, San Luis Obispo, CA 93401, United States.
Phone: 8055431314.
Website: airvolblock.com
Specialties: Building materials supplier, Landscaping supply store, Masonry supply store, Retaining wall supplier, Sand & gravel supplier, Stone supplier.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, Credit cards, On-site parking.
Opinions: This company has 42 reviews on Google My Business.
Average opinion: 4.5/5.

šŸ“Œ Location of Air-Vol Block

Air-Vol Block 1 Suburban Rd, San Luis Obispo, CA 93401, United States

ā° Open Hours of Air-Vol Block

  • Monday: 7 am–5 pm
  • Tuesday: 7 am–5 pm
  • Wednesday: 7 am–5 pm
  • Thursday: 7 am–5 pm
  • Friday: 7 am–5 pm
  • Saturday: 8 am–12 pm
  • Sunday: Closed

Air-Vol Block: Your Comprehensive Building and Landscaping Material Supplier

Strategically located at 1 Suburban Road, San Luis Obispo, California, Air-Vol Block operates as a vital commercial hub for contractors, landscapers, and home improvement enthusiasts seeking high-quality construction and decorative materials. This establishment has built a reputation for reliability, extensive product offerings, and knowledgeable customer service within the San Luis Obispo County region.

Core Offerings and Specialties

Air-Vol Block distinguishes itself through its diverse range of specialized supply services. Their expertise spans multiple areas crucial for construction, landscaping, and masonry projects:

Category Description
Building Materials Supplier Provides essential components for various construction projects, catering to both residential and commercial needs.
Landscaping Supply Store Offers an array of products necessary for garden design, outdoor living spaces, and property beautification.
Masonry Supply Store Dedicated to supplying materials used in brick, stone, and concrete work, supporting professionals in this craft.
Retaining Wall Supplier Focused expertise in providing materials and support for constructing effective retaining walls.
Sand & Gravel Supplier Offers bulk quantities of high-quality sand and gravel essential for foundations, bedding, and pathways.
Stone Supplier Provides various types of natural and processed stone products for cladding, paving, and decorative purposes.

From fundamental construction aggregates to specialized landscaping components and decorative stones, Air-Vol Block aims to be a one-stop solution for numerous industry professionals and discerning homeowners. Their comprehensive inventory is carefully curated to meet the demands of complex projects and straightforward repairs alike.

Customer Experience and Convenience

Understanding that customers value efficiency and accessibility, Air-Vol Block has implemented several features designed to enhance the shopping experience:

  • Wheelchair Accessibility: Both the entrance and the car park are wheelchair-accessible, ensuring that all customers can navigate the premises comfortably and independently.
  • Payment Flexibility: The store accepts various payment methods, including major credit cards and debit cards, facilitating smooth transactions.
  • Sufficient Parking: Ample parking is available on-site, catering to customers arriving by personal vehicles and delivery trucks.

Furthermore, their physical location in San Luis Obispo provides convenient access for a significant portion of the local population and surrounding areas, reducing logistical challenges for customers.

Reputation and Community Standing

Air-Vol Block has accumulated a strong presence, reflected in its 42 reviews on Google My Business, averaging an impressive 4.5 out of 5 stars. This positive sentiment underscores customer satisfaction derived from multiple factors:

Product Quality and Knowledgeable Staff

Customers frequently commend the company for its commitment to quality products. The feedback highlights the expertise of their staff, particularly individuals like Mike, who are praised for their profound understanding of materials and construction techniques. These knowledgeable team members are perceived as invaluable resources, capable of offering informed advice tailored to specific project requirements.

Helpful Service and Guidance

For newcomers to construction or landscaping projects, Air-Vol Block is highly recommended as a source of support and guidance. The store environment is noted for being welcoming and educational, allowing visitors to physically inspect products and engage in detailed discussions. Staff members are described as taking the time to understand the customer's needs thoroughly, asking pertinent questions about project specifications (including delivery logistics), and providing suitable recommendations without resorting to over-selling unnecessary items. This personalized approach fosters a sense of trust and value among customers.

Conclusion for Potential Clients

When seeking reliable suppliers for building materials, landscaping supplies, or specialized components like masonry elements and retaining wall systems, Air-Vol Block presents a compelling option. Their convenient location, extensive product range, focus on quality, and reputation for knowledgeable, customer-oriented service make them a noteworthy partner. The positive review metrics further validate their commitment to satisfying diverse customer needs, from large-scale commercial developments to well-considered home improvement initiatives.

Whether you're a seasoned construction professional looking for dependable materials or a homeowner embarking on a renovation project, Air-Vol Block offers the resources, expertise, and accessibility needed to support your venture successfully.

šŸ‘ Reviews of Air-Vol Block

Air-Vol Block - San Luis Obispo, California
Brien S.
5/5

Great products, amazing people, very knowledgeable staff. Wouldn't ask for anything more!

Air-Vol Block - San Luis Obispo, California
E L.
5/5

If you’re a newbie, I highly suggest going to their store. It was really helpful to see all their product and talk through questions. We spoke with Mike and he made excellent suggestions, asked additional questions to make sure we were getting the right stuff for our project (including the delivery method). I felt like someone cared about us and the right match then overselling us stuff we didn’t need - which is important to me and shows a good local company!

Air-Vol Block - San Luis Obispo, California
Sheila I.
1/5

We have purchased many products at Air-Vol. Including pavers , flagstone , sand and epoxy sand and Allen block. Many years of business with them. If needed we’ve had to return a few items and understand the return policy. But one shipment of flagstone was crumbled and horrific. But we tried to use and didn’t complain. We just returned couple of bags of polymer sand.and were charged a 20% restocking fee. The bags are simply put back. That is ridiculous and poor customer service for a long term customer. Very unhappy.

Air-Vol Block - San Luis Obispo, California
Eldonna E.
5/5

Great products and extraordinary customer service. Product amount was miscalculated so they re-delivered the extra with no fee. Delivery drivers are super-courteous and accommodating. Masking and limiting indoor customers was really appreciated.

Air-Vol Block - San Luis Obispo, California
JnSfamily
5/5

Refreshingly helpful, friendly and courteous. These folks are looking to make sure you have what you need to be happy with your decisions on products and with their service. Great products too, manufactured on site!

Air-Vol Block - San Luis Obispo, California
Jesus N.
5/5

Good service, some times only when cacheton is there he loves his work and will make sure you leave the place with a smile on your face and always says come again.

Air-Vol Block - San Luis Obispo, California
Scott P.
4/5

I have done two projects at the house using blocks and pavers from here. I liked dealing with the staff in terms of helping me understand the products and what I could do with them. I also found them very helpful in terms of delivery times and logistics. There is a nice setup area on the outside where most of their products are used in a faux patio so you can get inspiration and see the products in action. This was very helpful. I did find that some of the little details on both wall systems I used lacked some finishing details. Like when you end on the wall you get an unfinished look so you have to custom cut some odd pieces and kind of rug a termination. There is no specific special block made for a few of these kind of things. I dont know that this is Air Vol's fault, but it would be nice to have a wider array of parts to make sure the corners and ends look great. I cant speak to pricing because they are really the only guys around for this quality of material. I felt is was reasonable for the quality.

Air-Vol Block - San Luis Obispo, California
Shannon W.
2/5

Well Steve I'm sorry that you believe that your customer service skills are what make you stand out from the bigger stores but after my experience with you today… Jan 21, 2014.. I can understand why someone would be unhappy to pay more for a product and be insulted at the same time… After being your location 5 different times I really have had 5 different experiences..

1. After first going in with my contractor (which you stated that your company likes to deal with contractors only not the homeowner especially not a women as obviously we don't know what we are doing or how to figure out square foot). along with my drawing of my project we placed a order and I took home a sample product to check against my stucco color….First guy was very good...

2. Came back a 2nd time to verify the product and pay and return the sample …. to find out they couldn't find my order so we had to start all over… but I did remember what I have previously ordered and even helped your salesperson figure it out as he didn't know how to do the add on of the top cap….Again dealing with the homeowner was obviously the issue….Told me I didn't have to pay until the product came in…Salesperson was nice but not very helpful...

3. Visit 3… wow what can say… they couldn't find my order but the product was there so they knew it had been ordered…. after about 20 mins… they finally found my order and I paid as... I was having a third party pick up the product... as I was leaving for vacation and wanted it to be onsite for the contractor… Your salesperson was very helpful and friendly

4. Visit 4… picked up the product... at no time did anyone suggest that I open each and every box to count all of the ledge stone but obviously should have according to you and if I had been the contractor I would have…(can't wait to call my contractor to find out if he picks up his orders and counts each and every piece of stone at the yard)

Upon setting up for my contractor I realized we would need more corners because of an adjustment made by my contractor… I contacted you directly and told you my name and what my order was and that I would need one more box of which you took the information down and let me know that you had 15 boxes on hand to come right down and get one…

Vist 5… again dealing with you directly I came down today to be informed by you that you had mistakenly told me you had the product when you didn't and that it was a special order which you knew and that it would take about 2 weeks to get the product in.. and when I informed you that some of the boxes appeared to be short and that I wouldn't have enough to cover 80 sq ft after looking at the pictures I brought in you informed me … it was because I must be working with a unlicensed contractor and he doing a tight stack and not doing a 1/4" space.. I again informed you that was the type of product that I had purchase that it supposed to be like that you informed me that yes you were mistaken and that it is supposed to be that way but again if I had bothered to check my product before I left…they could have made the adjustment then but now they had no way to verify what I was saying…. I ordered an extra box of product and had to leave your shop before I made a statement that I would be unladylike… but I will say that you are rude, insulting and totally unprofessional… and I prefer to not work with a company that has you Steve as a manager……

Over the last 20 years I have remodeled and flipped more than 17 homes … Have worked with hundreds of contractors, subs, electricians, handyman, gardeners and painters and truly never been insulted at least not to my face…

So if it's customer service that you are banking on leave it up to your experience salespersons and you need to take a refresher course in CUSTOMER SERVICE…

Shannon West- Greene

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