Brio Water Technology - City of Industry, California

Brio Water Technology

Brio Water Technology is a reputable company located at 768 Turnbull Canyon Rd, City of Industry, CA 91745, United States. They can be reached by phone at 8007811680 or visited on their website at briowt.com.

The company specializes in providing a wide range of water-related products and services, including water works equipment, bottled water, warehouse storage, water coolers, water filters, and water softening equipment. They also offer wheelchair-accessible parking and entrances for their customers.

With 60 reviews on Google My Business, Brio Water Technology has an average rating of 3.3 out of 5 stars, indicating that they have a decent reputation among their customers. One particular strength of the company is their exceptional customer service, which goes above and beyond to assist customers even after the warranty period has expired. This level of commitment to customer satisfaction is a rare find in today's market.

Overall, Brio Water Technology is a reliable supplier of water-related products and services, with a solid track record of customer satisfaction. Their wide range of offerings, coupled with their dedication to customer service, make them a strong contender for anyone in need of water equipment or supplies.

👍 Reviews of Brio Water Technology

Cory H.

5/5

Ive owned a bottle less water dispenser for 4 years, and it started to have problems. Keep in mind that there is only a one year warranty. Brio really helped me a lot, and they went above and beyond, way outside of the warranty period. It sure is nice that there are still good companies that care about the customer now a days.

Tanya D.

1/5

Stay away! This water dispenser is a complete waste of money – a short while after using it the water starts to constantly tastes awful. Even after replacing the filter, and the cold water barely chills, leaving the water lukewarm. The machine was replaced multiple times but it had the same issues over and over. After reaching out to customer service and multiple coolers, we asked for a refund, the company refused. The company took the money and the machine is still no good. Customer service has been unhelpful in resolving the issues.

Aza A.

5/5

I wasn’t sure how it worked, right when I contacted them they reached out quickly and helped right away. They have amazing customer service and the product is very high quality!

M

5/5

Ive been using this brand for a very long time and it has never failed to satisfy my expectations. I recommend this place to anyone looking around for a trusted source. 10/10

Daniel R.

2/5

Purchased a water cooler two months ago. Two of the three dispensers did not work. Reached out and they sent me instructions on how to take it apart to fix it, and it worked again. Then the dispenser made loud noises and banging, I'm sure it was through out the day but i work long days and it was very disturbing during the night. They're customer service is excellent, however I would not purchase another product from them as it's to much hassle trying to fix issues. I ended up purchasing another cooler from a different brand, one I already knew and had for 5 years. I prefer trustworthy over cost.

kristine G.

5/5

Brio has provided excellent client service. Their personnel is educated, courteous, and ready to assist with any issues or inquiries. They also answer quickly. They sincerely care about making their customers happy and are dedicated to giving them a great experience. I recommend a 1000% to try them out!

A L.

5/5

I have been coming here for some time and loyal customer for a long time because you could take one look at all the items they provide it's a great a service that is behind them. Five stars all the way

Vahan G.

5/5

I have been a customer for quite a while now. They have great service and quality. Recommend trying them out!