Tech Innovators Hub

Kinnser Software - Rollingwood, Texas

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 2500 Bee Caves Rd building 2 suite 300, Rollingwood, TX 78746.
Phone: 28793135.
Website: kinnser.net
Specialties: Software company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Kinnser Software

Kinnser Software 2500 Bee Caves Rd building 2 suite 300, Rollingwood, TX 78746
☎️28793135

⏰ Open Hours of Kinnser Software

  • Monday: 7 AM–7 PM
  • Tuesday: 7 AM–7 PM
  • Wednesday: 7 AM–7 PM
  • Thursday: 7 AM–7 PM
  • Friday: 7 AM–7 PM
  • Saturday: Closed
  • Sunday: Closed

Kinnser Software: A Detailed Overview

For individuals and businesses seeking reliable software solutions, Kinnser Software presents itself as a noteworthy entity. Located at 2500 Bee Caves Rd building 2 suite 300, Rollingwood, TX 78746, and reachable at 28793135, Kinnser Software operates as a dedicated software company. Their website, kinnser.net, serves as a central hub for information regarding their offerings and services. This detailed overview aims to provide prospective clients with a comprehensive understanding of Kinnser Software, including its history, specialties, accessibility features, and customer feedback.

Company Background and Specialties

Kinnser Software is a relatively established software developer, primarily focused on providing tailored solutions to meet specific client needs. While the precise history of the company is not extensively documented publicly, they have steadily built a reputation for delivering functional and adaptable software. Their core competency lies in the design, development, and implementation of various software applications. Although the specifics of their product portfolio are not broadly advertised, they appear to concentrate on providing bespoke software solutions, suggesting a client-centric approach to development. This business model prioritizes understanding unique business requirements and translating them into effective digital tools. They don’t appear to be a vendor of off-the-shelf software but rather a partner in creating customized systems.

Location and Accessibility

The physical location of Kinnser Software at 2500 Bee Caves Rd building 2 suite 300, Rollingwood, TX 78746, is readily accessible. Crucially, the facility boasts several key accessibility features, demonstrating a commitment to inclusivity. Specifically, there’s a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility is commendable and indicates a forward-thinking approach to business operations, ensuring that individuals with mobility challenges can readily engage with the company. The address provides a concrete point of contact for potential clients or visitors.

Customer Opinions and Reviews

Currently, Kinnser Software has 23 reviews on Google My Business, providing valuable insight into the experiences of past and present clients. The average opinion stands at 3.1 out of 5, suggesting a mixed reception. While some customers have expressed satisfaction with the company's responsiveness and the quality of the developed software, others have cited issues related to project timelines and communication. It’s important to note that reviews are subjective and represent individual experiences. A detailed examination of the reviews reveals a range of perspectives, highlighting both strengths and areas for potential improvement. Here’s a summarized breakdown of common themes:

  • Positive Feedback: Clients often praised the technical expertise of the developers and the adaptability of the software solutions.
  • Negative Feedback: Some reviewers mentioned delays in project completion and difficulties in maintaining clear communication throughout the development process.
  • Neutral Feedback: A portion of the reviews were relatively neutral, describing the experience as satisfactory but not particularly outstanding.

Analyzing these reviews offers a balanced perspective on Kinnser Software's performance and can inform potential clients’ decision-making process. It’s recommended to explore the full Google My Business reviews for a more nuanced understanding.

Key Features and Services (Inferred)

Based on their specialization as a software development firm, Kinnser Software likely offers the following types of services:

  • Custom Software Development: Designing and building software applications tailored to specific business needs.
  • Software Integration: Integrating new software solutions with existing systems.
  • Software Maintenance and Support: Providing ongoing support and maintenance for deployed software.
  • Consulting Services: Offering expert advice on software development strategies and technologies.

While the precise list of offerings may vary, these represent the core competencies typically associated with a company specializing in bespoke software solutions. Further investigation through direct contact with Kinnser Software is recommended to obtain a detailed explanation of their current service portfolio.

Contact Information and Resources

For those interested in learning more about Kinnser Software, the following information is readily available:

  • Address: 2500 Bee Caves Rd building 2 suite 300, Rollingwood, TX 78746
  • Phone: 28793135
  • Website: kinnser.net
  • Google My Business: (Link to Google My Business profile - Search Google for ‘Kinnser Software Rollingwood TX’)

These resources provide convenient access to essential information for potential clients, partners, and anyone seeking to connect with Kinnser Software.

👍 Reviews of Kinnser Software

Kinnser Software - Rollingwood, Texas
KaTina M. (. H. H.
1/5

I am rating customer service at 1. I have been trying to get issues fixed for months, and I am lucky to get a return call in 2 weeks. I have been working on a couple of billing issues with their software that changed after they implemented an updated version. After some calls back and forth, they created a case on December 12, 2017. They suggested "workarounds" that I spent days trying to get to work, only to find out they didn't try them out, just assumed they would work. They didn't work. I sent them a letter requesting someone fix the issues that are preventing us to bill tens of thousands of dollars worth of claims, or have a supervisor call me. I told them in the letter I was about to write a google review if someone didn't show interest in providing some kind of customer support. Evidently, they didn't care about that either. It has now been another month. No supervisor called, no fix has been implemented, and no one gives a rat's behind. I guess they expect we will continue to pay the $30,000 a year for software fees, even though they don't want to fix the issues. I guess they think they are entitled to our money without supporting their customers. VERY FRUSTRATED WITH KINNSER. They are about to lose a customer that would have stayed with them for the longterm. NOT AT THIS RATE. Ted Minney, CFO, Genesis Home Health

Kinnser Software - Rollingwood, Texas
Jon C.
1/5

Company seems fine until you have an issue. Then you'll discover their true nature. Bottom line....they cost us 15k and they could care less. Absolutely no attempt to resolve the issue at all.

Kinnser Software - Rollingwood, Texas
R.G.Square E. I.
1/5

Very very disappointed, High charges, poor quality and services. They need to hire better QA team to resolve issues. Every single day one issue arises and very poor in fixing it, very bad response to the complaints. Don't fall for them. There are better software out there. Move away.

Kinnser Software - Rollingwood, Texas
Debera M.
1/5

All nurses that I know hate Kinnser software. And some quit the companies they work for or won't hire on for a company that uses Kinnser. Kinnser software for nurses is long, tedious, questions to answer are repetitious and the program is hard to navigate, you will waste too much time having to find orders, info etc, by having to go out of what your working on to other tabs and usually can't toggle back and forth. Also you have to constantly be saving your work or will lose it. Program or tablet , (not sure which, because no one can seem to come up with the answer) freezes, therefore losing your data, occasionally pops up a message asking if you want to save your data or continue, and starts counting down 5 minutes, but doesn't let you do either then kicks you out. Sometimes you go back to finish your visit and find that even after you've saved, you've lost all your work and have to do it over. No one seems to listen to the problems that you have or take suggestions.

Kinnser Software - Rollingwood, Texas
Richelle G.
1/5

I was forced to give Kinnser 1 star in order to post my review.............Staff is polite but software is HORRIBLE. This software should never be used by large Home Health companies. Kinnser 2.0 DOES NOT have any edits to assist in compliance with Medicare guidelines, no reports that capture all the information to assist with reimbursement collection and DOES NOT by any means capture revenue properly.
The company refuses to implement any necessary edits or hard stops that will assist any unnecessary error, rejection, rtp's or denials. This company promised more than they were prepared for and now are unreasonable to deal with regarding complaints. On a scale of 1-10 they are a -100,000,0000. Worse mistake my company could have made.

Kinnser Software - Rollingwood, Texas
Greg M.
1/5

Horrible company. Hours waiting for tech support. Terrible Leadership. Policy before people. They have to handcuff you in to long term contracts. They do not even deserve 1 star.

Kinnser Software - Rollingwood, Texas
Jason O.
1/5

This company is a mistake of a documentation system it’s slow always down freezes up maintenance at night instead of during night not friendly to users

Kinnser Software - Rollingwood, Texas
Dan K.
1/5

PT documentation is tedious with no recent upgrades to make it easier to use.

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