Regional Center of Orange County - Santa Ana, California

Regional Center of Orange County

The Regional Center of Orange County (RCOC) is a renowned non-profit organization located at 1525 N Tustin Ave, Santa Ana, CA 92705. Established to serve the developmentally disabled community, RCOC has been providing essential services for over four decades. With a strong commitment to improving the lives of those they serve, RCOC has earned a stellar reputation for its dedication and effectiveness.

At RCOC, they offer a wide array of programs and services, including day training, employment supports, residential services, and more. Their team of experienced professionals works closely with each individual to create personalized plans that cater to their unique needs and goals.

Accessibility is a top priority at RCOC. The center boasts a wheelchair-accessible entrance and parking lot, ensuring that all individuals, regardless of their mobility, can easily access the services they need. This commitment to accessibility reflects RCOC's unwavering dedication to inclusion and equality.

With a 4/5 rating based on 102 reviews on Google My Business, RCOC has garnered a strong reputation among its clients and the community. Clients praise the organization for its compassionate staff, effective programs, and the tangible difference it makes in their lives.

For those seeking a reliable and dedicated non-profit organization to support their loved ones with developmental disabilities, RCOC is an invaluable resource. With its comprehensive range of services, commitment to accessibility, and proven track record of success, RCOC stands out as a leader in the field.

To learn more about RCOC or to explore their services, visit their website at rcocdd.com or call them at 147965100.

👍 Reviews of Regional Center of Orange County

Yun C.

2/5

Early last year, my child was evaluated as delay. Both me and my husband heard it clearly from the coordinator Karla saying that the wait might be weeks or months especially it's during the pandemic. So we waited. However, end of last month, which was Feb, 2023, Karla said the opposites and denied she told us that there's wait time. She was like "no I never say there was a wait list. All it takes was one week. Just one week to get the service. It's on you because you were the mother. You should have followed up." She said that she called and emailed me. She said she was very busy so if I did not respond to her right away she thought we were not interested. However, I did not see a miss call from this lady. There's no voicemail in my phone record. Also, there's no email in my inbox record saying that she emailed me that she helped us find a service provider. It was her fault that she let our case slipped out of her hand. But she blamed it on me. She said it's my fault because as a mother, I should have contacted her to follow up. She was right. I took responsibilities on that. However, I hate that she did not take her responsibility. She should have called left a voice mail or emailed me if she did try to reach out. She did a very poor job. Our daughter wasted 1 year because of this irresponsible lady.

Private M.

1/5

Although the centers representative utilized a calming tone and appeared professional it was apparent in the questions they asked in the first meeting that they were looking for what upsets your child. This troubled me because it appeared predatory and if you trust them with your child I hope they do not betray that trust and manipulate them or control them. Over all I did not feel safe there nor do I intend to use their services.

Brittany G.

1/5

Autism, autism, autism. Is that they are obsessed with. Or better yet any other disability they can get their hands on. It is not possible for you to use their service and have them not attack your child. Now I’m not referring to trying to help I mean look for ways to find a disability to get funding. They will ask many questions seeking to find any weakness they can in your child. It’s all for funding and not to actually help your child. I would not use this service. They are dishonest and also violate hippa laws. They will send out private information about your child to other third parties without your permission.

JR A.

4/5

My two & a half year old was diagnosed with Autism and was recommended to start ABA services with this facility, which is sponsored by the Tobacco Company.
My experience has been Good. My intake service worker was Mrs. Carmelita S & she was amazing. She was patient & very understanding of my situation. She went through my intake form, met my daughter, took all the necessary documentations & processed me through, on to the next step.
This facility - takes all your information and finds what outside resources would be able to provide your child with the services specified with your their particular needs. However, before that happens your child gets evaluated by the outside facilities.
Thereafter they determine what your child gets approved for. Once that gets approved, it takes about 3 weeks to find who can provide the services. It all was done within a month & a half. T.A.S.Kids has been who was assigned to my daughter & I have only heard & viewed great things about them.
My daughter has just begun & I wanted to thank those who helped me get her started.

Maximillion N.

1/5

This place is now useless and unprofessional. The staffs begin to disrespected me in 2018 to this very day. Before I was in a Trauma I thought I was lost I called the urgent line for help they totally refused my services to help me. Also my sc is on vacation I called and ask the operator who is covering for my sc they said this number is for Emergency only. The extension 9 is for urgent only There are three type of urgent, priorty 1, 2, and 3 and the extension 0 is for day time assistant which is for information. I wouldn't even rate this place 1 star I rated a score of 0 which is poor.

ealba213

1/5

Really a bad experience.
Be careful with the regional center when your son or daughter turn 18th years old.
First they never told me of services that my son needed.
They only offers me parent consult for years instead of 1 to 1 ABA services for my son.
When I asked for ABA services for my son they made 100 excuses and did not provided services.
Not only that, when my son turn 18th and I applied for the Conservatorship they send a confusing report in opposition without proof of anything.
They supposed to be there to provide services for our children's in need but sometimes they do the opposite.
My son has autism and do not fully understand the dangers outside but they don't care.
Be careful with what you share with your social worker, they will use it against you , they also made up things that you never said.

Starseed D.

1/5

This place has terrible service, you can call all you wish and get no where fast ! If your service coordinator isn’t answering you may forget about receiving any feedback thats useful anyhow. Send an email you may say ? Well but of course I have to no avail. Ask for the service worker of the day then ? More dial tunes and voicemails ahead . A bleeping joke ! Only your Coordinator may answer questions no one else can assist you here which is unhelpful in their absence!

Julie S.

5/5

I have been with RCOC for over 2/3 of my life. They have treated me like family and I wouldn't have the fulfilling life that I have now without them. Shout out to Marisa Patterson and Danny Ly