Collision Solutions - Silsbee, Texas

Address: 1225 TX-327, Silsbee, TX 77656.
Phone: 4093852700.
Website: collisionsolutions.org
Specialties: Auto body shop.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Mechanic, Restroom, Appointments recommended, Credit cards, Debit cards, Credit cards.
Opinions: This company has 71 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Collision Solutions

Collision Solutions 1225 TX-327, Silsbee, TX 77656

⏰ Open Hours of Collision Solutions

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

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Collision Solutions: Your Trusted Auto Body Shop in Silsbee, TX

Collision Solutions is a highly regarded auto body shop located at 1225 TX-327, Silsbee, TX 77656. With a phone number of 4093852700 and a website at collisionsolutions.org, they have made it convenient for customers to reach out and learn more about their services.

The auto body shop specializes in auto body repair and restoration, catering to customers who have experienced car accidents or require general maintenance. Collision Solutions goes above and beyond to ensure that each vehicle is restored to its pre-accident condition, focusing on both quality and efficiency.

Key Features and Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • On-site mechanic services
  • Clean and well-maintained restrooms
  • Appointments recommended for faster service
  • All major credit cards and debit cards accepted

Customer Reviews and Testimonials

Collision Solutions has received 71 reviews on Google My Business, with an impressive average rating of 4.5/5. Many customers have praised the shop for its exceptional service, skilled technicians, and commitment to customer satisfaction. Here is one such review:

My car was beautifully restored/repaired by Collision Solutions in an adequate amount of time. The employees were extremely friendly, and it was so convenient to have Enterprise Rent-a-Car on site for transportation needs.

Customers appreciate the convenience of having an Enterprise Rent-a-Car location on the premises, allowing them to rent a vehicle while their car is being repaired. The wheelchair accessible entrance, parking lot, and restroom further demonstrate Collision Solutions' commitment to providing a welcoming and inclusive environment for all customers.

In addition to their excellent customer service, Collision Solutions is known for their high-quality repairs and attention to detail. The skilled technicians at the shop work diligently to ensure that each vehicle is restored to its original condition, using only the best materials and techniques.

Why Choose Collision Solutions

  1. Skilled and experienced technicians
  2. Commitment to customer satisfaction
  3. Convenient location with on-site rental car services
  4. Wheelchair accessible facilities
  5. Accepts all major credit and debit cards
  6. 4.5/5 average rating on Google My Business

In conclusion, Collision Solutions is a top-rated auto body shop in Silsbee, TX, offering exceptional services and a commitment to customer satisfaction. With their convenient location, wheelchair accessible facilities, and excellent reviews, they are the perfect choice for anyone in need of auto body repair or restoration services.

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"summary": "Collision Solutions is a highly regarded auto body shop located in Silsbee, TX, offering exceptional services and a commitment to customer satisfaction.",
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👍 Reviews of Collision Solutions

Collision Solutions - Silsbee, Texas
Jan T.
5/5

My car was beautifully restored/repaired by Collision Solutions in an adequate amount of time. Employees were extremely friendly. So convenient to have Enterprise Rent-a-Car on sight.

Collision Solutions - Silsbee, Texas
Redfish0902 B.
1/5

Do not use this business! They act all nice and polite at first. But once they have your vehicle. The customer service goes out the window.

I went in to have a dent fixed in my hood. The dent is still visible. Two new small dents high up on the hood that were not there before. And trash in the paint and clear coat.

They will promise you that your vehicle will be done on a certain date. But when it’s not. They have no explanation why it’s not done. And when I tried to point out the poor quality work. No one would even walk outside to look at my vehicle. I was simply told . Well our work has a warranty and it is what it is.

Collision Solutions - Silsbee, Texas
Matthew E.
5/5

Had to bring my 2020 Ram 1500 in to have a panel repainted and the entire experience was superb. The entire team was great to work with and they were able to do the work in a reasonable timeframe. Don't waste your time or money elsewhere. Choose collision solutions.

Collision Solutions - Silsbee, Texas
Jackie W.
5/5

My car was hit from behind. They did great work. It looks brand new again. Even cleaned the inside. Would recommend Collision Solution in Silsbee for any body work on your vehicle. Will use them again if needed.

Collision Solutions - Silsbee, Texas
Chad D.
3/5

Could have been worse. They did things they didn't have to like installing my rear mud guards.

Could have been better. I've never done body work, so I'm probably asking too much here? But i asked for a scratch on the rear of the car to be buffed out during the paint process. The guy who examined the car with me when I turned it over for repair told me he would get that done for me. I don't forget these things. They shouldn't have either.

Also - and this is likely the thing that disappointed me most but likely exceeds general expectations for the task - the car was pretty filthy when i got it back. Again, I'm no body man, but I'll go ahead and embarass myself with uninformed conjecture here, but shouldn't a vehicle be clean before going to the paint booth? Granted, it wasn't clean when i brought it to them. That's my bad for sure. But i admit to have entertained hope that a body shop - of all places - might offer more effort toward the visual impressions affecting returning customers than oh, let's say, an industrial construction worker who's waited patiently for several weeks to see his car again.

I'm sure this review will be taken about as well as a new vaccine mandate, but overall, I'm more satisfied than this little long-form disclaimer of a review will have it seem. But until someone with improved knowledge of the situation can correct me, I'll simply generalize that I think they left room for improvement, especially considering how generous my insurance agency was with the estimation and paymentS.

S is capitalized because as simple as my front end issues were to address, at the last minute, a whole new additional claim was added to the total payment in order to cover one very small crease. Again leaning heavily on supposition here, I'll bet that second claim afforded the body shop some financial "wiggle room" considering the cost of paint that was more than likely covered by the original claim.

Fact checkers, I patiently await your notice of disinformation, welcome any correctional clarification, and promise to ammend, improve, or even delete this review upon return of satisfactory education.

Collision Solutions - Silsbee, Texas
Lizzie C. R.
5/5

Cody & Jimmie are both very friendly and helpful. I was told my car would be ready in 5-7 business days, and on the 5th day, they called to let me know it would be ready early on the 7th day. The cost was right on target with what the estimate said. I believe all of their work is under lifetime warranty. I am so pleased and I definitely recommend them. I hopefully won't need more body work done in the future, but if I do, I'll definitely remember them!

Collision Solutions - Silsbee, Texas
Jason J.
5/5

Thoroughly pleased with this shop! Absolutely the CLEANEST and most professional body shop I have ever seen. Honest and WILLING to help folks like you and me. Ask for James- body tech. GREAT GUY. 👍

Collision Solutions - Silsbee, Texas
William S.
5/5

This place was recommended by my state farm office. Happy with results, cannot tell where the damage was. Basically as good as new! My only recommendation to collision solutions, as well as any repair facility, keep customers in the loop. I appreciate knowing the status of the repair. At the very least text updates.

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