iTech Xpress Phone & Computer - Covina, California

Okay, here’s a detailed description of iTech Xpress Phone & Computer, formatted as requested, aiming for a formal and helpful tone:

iTech Xpress Phone & Computer: A Premier Tech Solution Provider

iTech Xpress Phone & Computer is a highly regarded technology service provider dedicated to delivering comprehensive solutions for both mobile devices and computers. Located at 948 Arrow Hwy, Covina, CA 91724, and easily reachable at Phone: 67774747, the company has established itself as a trusted resource within the Covina and surrounding communities. Their website, Website: itechxpressinc.com, provides further details and showcases their services.

Specialties and Services Offered

While the specific specialties aren't explicitly listed, customer feedback strongly suggests a broad range of expertise. iTech Xpress excels in the repair and maintenance of a diverse selection of devices, including iPhones, Android phones (such as Samsung and Note series), and high-end smartphones like the Samsung Galaxy S22 Ultra. Beyond mobile devices, they provide expert computer repair services, addressing hardware and software issues, and offering upgrades to enhance performance and functionality. Furthermore, the company appears to cater to gift-giving needs, suggesting they also offer assistance with selecting and procuring tech-related presents – a convenient option for shoppers.

Key Features and Accessibility

iTech Xpress prioritizes customer convenience and accessibility. They offer onsite services, eliminating the need for customers to transport their devices. Language assistance is available, ensuring clear communication for all patrons. Accessibility is a core value, demonstrated by the wheelchair accessible entrance, parking lot, and restroom. The facility also provides wheelchair accessible seating, ensuring inclusivity for all visitors. Customers benefit from free parking, either in a garage or on the street.

Customer Satisfaction & Reputation

The company boasts an impressive average opinion of 4.9/5 based on 2688 reviews on Google My Business. This exceptional rating indicates a consistently positive customer experience. The reviews highlight a welcoming atmosphere, friendly and helpful staff members who demonstrate a keen understanding of customer needs – often anticipating requirements before they are voiced. Many customers repeatedly utilize iTech Xpress for their iPhone repairs, computer maintenance, and gift purchases, signifying long-term loyalty and trust.

Additional Points of Interest

• LGBTQ+ friendly environment
• Transgender safe space
• Free parking garage and free street parking

Concluding Recommendation

iTech Xpress Phone & Computer clearly presents itself as a reliable and customer-focused technology solution provider. Its commitment to accessibility, combined with overwhelmingly positive customer feedback, makes it an ideal choice for anyone seeking expert assistance with their mobile devices or computers. We strongly recommend visiting their website, https://itechxpressinc.com/, to explore their full range of services and schedule an appointment. Don't hesitate to contact them directly at 67774747 to discuss your specific needs – we are confident you will appreciate their professional service and dedication to customer satisfaction.

👍 Reviews of iTech Xpress Phone & Computer

Mark C.

5/5

Very good service I feel like I am welcome there. Very friendly and helpful. They know what I need before I need it. I always go there for my iPhone to my computers and Christmas gifts. I am a long time customer so check them out. I trust them 👊😊🌴

JESSICA R.

5/5

Great customer service! Highly recommend 👌.. They fixed both of my cellphones: a note 9 and Samsung Galaxy S22 Ultra. Can't beat the quality and prize! Highly recommend!

vanessa O. O.

1/5

Should’ve kept it how it was. Came to fix my cracked iPad Pro screen. Came to pick it up it had lines across the screen I let the front desk know, she said let her know if they continue. They continued and got even worse. Took it back and they didn’t fix it just said they have to charge me more even though it was there from the start. Front desk had recommended I put a hard case on to further protect it. While placing it into the case the screen cracked in every way possible. I wish I would’ve kept my screen the way it was. Now I have to pay another $300 something to fix it again. Could’ve just bought a new iPad.

Arvin G.

1/5

They were not able to fix my phone, iPhone XR, It turned on before they touched it. After $35 bucks later, it became an expensive paper weight.

Don't bring your phone here. Unprofessional, poor customer service, and they don't know what they're doing.

If I were you, I'd rather bring my iPhone to an Apple store. who has original parts and has more tools that third-party service stores like this one don't have access to.

Shelby M.

2/5

I came here around a month ago to have a camera lens replaced. When it was being replaced, I assumed it would have authentic parts. As it turns out, they returned it to me with 3rd party parts, but by that point it was too late.

Within a month, the 3rd party camera broke again. I brought it back to them because it was clearly defective and they said that they would only replace it for a discount of only $20, which isn’t even half off. I went ahead and had it done because it’s better than having a defective camera, but the whole thing left a very bad taste in my mouth.

For this much money I could have easily gotten a higher quality camera that didn’t break after only one month of VERY gentle use. I can’t recommend this place and I really recommend anyone go elsewhere if they need parts replaced.

V J.

5/5

Best service ever
Nice stuff and friendly.
Highly recommend

Hezekiah F.

4/5

Overall pretty good. They had to fix some stuff for my phone. Overall great work. My only complaint is that I had to take it to them 2 times for 2 separate repairs and both times they didn't do a very good job at gluing the plastic back on the back of the phone. I should also mention that the plastic is cracked, but still. I know when I gave it to them the back had already been glued down all the way. Both times they gave it to me with pieces of it still lifting. It's like an extra minute worth of gluing that would have gotten the 5 stars.

Joe R.

5/5

I'm an idiot and had cracked my screen on my Note 10. Fair prices on OEM parts. They needed a few hours. I bought food and went home. By the time I got home, they called and the phone was ready. They did it in 30-45min. Great prices and fast friendly service. That's why they have great reviews. Thanks again!