The Mechanic OC - Mission Viejo, California

Brandon W.

They are top-notch! Nestor and the office staff have awesome customer service and are very personable. Their process is incredibly efficient, after dropping off my car, I received a detailed text with pictures and notes on recommended work, making everything completely transparent. The mechanic was honest about what was needed and what could wait, which I really appreciated. You can tell they genuinely care about their customers and the quality of their work. Highly recommend to anyone looking for a reliable, trust worthy mechanic!

Brandin T.

By far some of the nicest mechanics I’ve ever had for work with. Went from what we thought was a simple fix to full catastrophic failure but these guys are amazing. Nestor walked me thru every step of the process sent me pictures with updates all the time. Very friendly staff. Couldn’t have asked for a better team. The best part, which is my main reason to recommend these guys, they gave me a realistic cost estimate prior to doing the work. We agreed to it and then once everything was said and done, they were able to deliver exceptional service and get that price down. My truck feels brand new again.

Diane S. J.

Great experience with Nestor and the office staff. Easy to make an appointment, excellent communication, everything done well and efficiently. They send you a written estimate that is very complete, with photos of your car parts and videos and a detailed description of their findings and recommendations. In the follow up phone call, Nestor explained everything perfectly and answered all my questions. My car was washed and vacuumed before I picked it up. I have a little Kia hatchback, nothing fancy, but I chose it with care and I love it, and Nestor seems to get that about cars - that we all love our cars and they are sort of an extension of ourselves. He said his goal is to take care of all the cars brought to him so they can reach 200,000 miles in good shape 😀. Highly recommend this business.

Mark V.

These guys are great! My truck broke down 5 buildings down from my job and I had it towed to The Mechanic OC. They diagnosed the problem and found out my fuel pump went out. They did a really good job replacing it and other issues i had with my truck. I thought it was really cool the way they diagnosed the problems and how the procedure was really easy and different from the other mechanic shops I've been to. I want to thank the front desk staff who helped me out. They were very helpful on pricing and what repairs my truck needed. The mechanics here are awesome and the trucks running great!

Asana C.

Great experience! The shop handled my oil change smoothly and professionally. Quick service and very professional staff. Highly recommend!

Joseph S.

Nester and his crew were not only professional in their work on my vehicle but also provided amazing customer service. And what kind of business these days follows up with a handwritten note thanking you for your business? The Mechanic OC! I highly recommend Nester and his staff for honest, high-quality work.

Nushaw G.

Nestor and the entire team The Mechanic OC are my heroes!!! My check engine light came on and I thought it was a small issue but it turned out to be a huge deal. Nestor was so thorough and helpful during a pretty stressful situation. He explained everything in so much detail and he brought my Jeep Wrangler back to life the same day I brought my car in!!

The most trustworthy, honest and helpful mechanic I’ve ever been to. Especially since I’m a girl and don’t know anything about cars, I always know I can’t count on The Mechanic OC to have my back!!

DO NOT GO ANYWHERE ELSE!! BEST TEAM ON THE PLANET!!!

Seth W.

Where do I begin with Nestor and the crew at The Mechanic OC.

My family and I were visiting SoCal for Thanksgiving 2024 when my wife's Tahoe gave us the dreaded blinking check engine light and started running rough. Everything I read online told me to stop the vehicle and have it towed to a shop immediately. I knew this wasn't good, and couldn't have come at a worse time- Wednesday night before Thanksgiving. No shops would be open for several days and we needed to be home to Arizona Saturday.

Friday morning came around and I was on Google making calls first thing in the morning. I was finding that most shops were closed through the weekend for the holiday. Then I found The Mechanic OC and gave them a call. I was greeted with a friendly voice telling me to have the Tahoe towed there and they would get right on it- music to my ears. The code this car was throwing could have been something really simple (sparks plugs, ignition coil, or wires) or it could be catastrophic engine failure, lifter failure, or head gasket.

The Tahoe was towed there and I received calls from Nestor over the next couple hours telling me what they found and what they hadn't found. He was up front, honest, and meticulous. He sent me a multi page very detailed inspection report with pictures, graphs, and statuses of minor and major vehicle components (never had a shop do this). He didn't try to sell me things I didn't need done at the moment, just simply told me things to be aware of. Luckily he had great news for me- bad plugs and ignition coil. He could have easily told me it was worse and I would have paid at that point. His team busted their asses to get it fixed and dependable so my family would be safe driving back through the desert. I received a call at 4:30 telling me we were good to go. Picked it up, drove it home, and it's been running great since.

One thing I'l never forget- they told me at pickup that if there were any issues when we were on the road or back at home in AZ to have the shop here call them so they could work it out. Basically telling me they stood behind their work, even in another state. Unbelievable.

I can't thank you enough Nester and team. You are the best of the best in an auto repair world full of liars and thieves.

You will not regret taking your vehicle here!