True Innovations - Irvine, California

Address: 2052 Alton Pkwy, Irvine, CA 92606.
Phone: 8003799773.
Website: trueinnovations.com
Specialties: Manufacturer, Office equipment supplier.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, Credit cards.
Opinions: This company has 127 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of True Innovations

☎️8003799773

⏰ Open Hours of True Innovations

Monday: 7 AM–4 PM
Tuesday: 7 AM–4 PM
Wednesday: 7 AM–4 PM
Thursday: 7 AM–4 PM
Friday: 7 AM–4 PM
Saturday: Closed
Sunday: Closed

Introduction to True Innovations

True Innovations, located at 2052 Alton Pkwy, Irvine, CA 92606, is a reputable manufacturer and office equipment supplier that has been making waves in the industry with their exceptional products and services. With a phone number of 800-379-9773 and a user-friendly website, True Innovations is committed to providing top-notch solutions for businesses and individuals alike.

Specialties and Services

True Innovations specializes in manufacturing and supplying office equipment, with a focus on durability, comfort, and efficiency. Their product range includes ergonomic office chairs, which are known for their thick cushions and excellent support, making them ideal for long working hours. The company prides itself on its attention to quality, offering products that are not only comfortable but also built to last.

Accessibility and Payment Options

True Innovations understands the importance of accessibility and has implemented wheelchair-friendly entrances and parking lots at their facility. Customers have the flexibility to pay with debit cards or credit cards, further simplifying the purchasing process.

Customer Reviews and Opinions

True Innovations has garnered a solid reputation among its customers, with 127 reviews on Google My Business. The company maintains an average rating of 3.6/5, showcasing their commitment to customer satisfaction. One notable aspect of True Innovations' service is their exceptional customer support. A customer who purchased an office chair was delighted not only by the comfort and quality of the product but also by the swift response to a minor issue, where a replacement handle was promptly sent.

Another satisfied customer mentioned the ease of assembly, thanks to the clear and helpful instructions provided. These reviews highlight True Innovations' dedication to not only offering high-quality products but also providing excellent after-sales support.

Final Recommendation

If you're in search of reliable office equipment or ergonomic seating solutions, True Innovations is a top choice. With their commitment to quality, accessibility, and customer satisfaction, they have earned a loyal customer base. Whether you need to equip your office with new furniture or are looking for a comfortable chair to enhance your work experience, True Innovations has you covered.

We strongly recommend visiting their website to explore their extensive product range and learn more about their services. Should you have any questions or need further assistance, don't hesitate to reach out to their knowledgeable staff at 800-379-9773. Experience the True Innovations difference today

👍 Reviews of True Innovations

Joe Z.

1/5

Vinyl is low quality, doesn't last.
Ordered replacement arm pads for 2 chairs and they sent 1 pair. They were previously installed and 1 was damaged.
Doesn't anybody do things right!

Jinoj M.

5/5

Exceptional customer service. Bought an office chair. Office chair is so comfortable with thick cushions. Love it. Very good quality. Easy to assemble with great instructions. One of the handle had a scratch. Went online and submitted a request. Within a day received a response and they immediately sent a replacement handle. Great quality and great service.

Margo W.

5/5

Bought a gaming chair which when assembled was sitting crooked. Called True Innovations and they promptly took my call, accepted my claim and couriered replacement parts. I received everything within 5 days which was a pleasant surprise as it was shipped cross boarder (USA to Canada). I am extremely impressed.

marian Z.

5/5

True Innovations provided excellent service. When my chair parts were out of stock, they quickly offered a full refund. Their responsiveness and customer care truly impressed me!

Rhonda D.

1/5

Do not expect any customer support regarding defective parts. We bought an office chair 3 years ago and had no problems until the lift cylinder failed and dropped to the lowest position in January 2025. I contacted them and had purchased a new lift. Got it installed and it worked fine...for 1.5 months. It failed just as the previous older one did. I contacted the company because the lift was obviously defective but was informed there were no guarantees on parts and I would have to pay for a new lift if I wanted one. I was told if it had failed in the first week, I could get a replacement! Why would I chance buying yet ANOTHER DEFECTIVE PART? The chair is going in the trash and we're going to purchase something of higher quality.

Somesh G.

5/5

Office Depot chair assembly was easy thanks to Sarah's helpful customer support at True Innovations. My Serta chair is very comfortable and I was Surprised and happy to know they are based in California! Thanks again!

Jonathan T.

1/5

I don’t do a lot of reviews, but the email specifically asked for one. Horrible customer service. The boxes say specifically not to return if there is a problem, and instead to call them. I wanted to honor that, so I called. They said they would sent a replacement for the damaged piece. 5 days later they said it was too large to send, and I should return through Amazon. Which of course I could have done day 1 and not waited 5 days. So if you buy something and it’s not perfect, just be aware.

György K.

1/5

Avoid this company like the plague. They refuse to honor the warranty on their products and if you reach out their response is “Sorry but we ran out of parts to fix the issue. Goodbye” I also filed a complaint to the BBB. Again: avoid them if you like quality products and customer service.