Essentra Heating & Air, Inc. - Escalon, California

Bonnie M.

I contacted Essentra Heating & Air for an ongoing Error Code on my Heating system. John came out for my Diagnostic appointment and was very prompt, courteous, knowledgeable and took time to show and explain his findings to me John and Giovanni cleaned the outside unit at no charge. John gave me a reasonable estimate for the work to be done and hopefully it will resolved all issues.
Follow up Review

Upon their arrival the unit was on the E8 error code. John and Giovanni did a great job with the blower wheel cleaning. John also at no extra charge cleaned the condensate pan and cleared condensate line that was plugged, I have had issues in the AC mode the past three years the unit would leak out onto my furniture.
I would highly recommend Essentra Heating and Air for any of your HVAC issues. They provide excellent customer service and results. I couldn’t be more pleased. Thank you.

Agnes P.

I could not have asked for a better experience! From start (quote and multiple phone calls to ask lots of questions) to finish (installation, inspection, and instructional tour), Essentra came through and provided an experience that made me feel comfortable. The entire team with whom I had contact (Hector, Manny, Fernando, Ezekiel, Jesus, Jose, and Giovanni), was friendly, respectful, professional, and communicative throughout the entire process of getting my new heat pump. I would definitely recommend Essentra and I will happily pass their name along to anyone who has HVAC needs!

C P.

We called Essentra Heating & Air because our heater wasn't turning on. My husband spoke to Hector, who responded quickly. John came out in just an hour or so and very quickly diagnosed the issue. He did a cleaning of the heater unit and changed the air filter. He also reset the system and it's working great! John was fantastic, respectful and helpful. He communicated every step of the way, showed me photos and explained how the unit works and what caused the issue. I will absolutely be calling Essentra again, for service or any other needs.

Kathryn C.

I had Essentra Heating and Air install a new air conditioner at my house today and I could not be happier. From the quick, courteous return call from Ember when I called to make an appointment to John who came to my house and gave me the estimate (and the young man who was with him, sorry I can't remember his name) to Fernando and Jose who worked in the HOT temps to make sure I will have a cool weekend. Professional, great service, good price. I highly recommend!!!

Harmony W.

Essentra is AMAZING! They saved us during an insane heat wave when our AC unit broke in June. Not only did they install our new HVAC system ASAP, but they made the entire process completely seamless from start to finish. All of the staff are very courteous, knowledgeable, and professional. Shout out to John, Ember, and the installation staff for helping us out and having the best attitudes!

And when I noticed some minor issues with our heater in the fall, John & Giovanni quickly came out to address it. Thankfully it was due to some settings that needed to be changed on the thermostat. They worked quickly & efficiently and I'm so grateful for their help!

Thanks Essentra!

wayne W.

John from Essentra was very thorough servicing my heat pump, checked and test every component and cleaned all areas, also provided some maintenance tips for other hvac devices in the house, highly recommended!

Liliana G.

John and Giovanni are trust worthy! They came out and assessed our commercial building. They gave us great feedback on our heating. We will continue to work with them! We definitely recommend them!

kristina G.

Amazing service all around. Receptionist was super friendly, received emails about my appointment, technicians were on time and thorough.
John and Giovanni were personable, nice and knowledgeable. Giovanni did an amazing job making sure my heater was working as efficiently as possible. Definitely a lifesaver when it comes to my hvac unit. Essentra always does an excellent job!