Tech Innovators Hub

InCare Technologies - Birmingham, Alabama

Address: 600 W Lakeshore Pkwy, Birmingham, AL 35209.
Phone: 2052772273.
Website: incaretechnologies.com.
Specialties: Computer consultant.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 44 reviews on Google My Business.
Average opinion: 4.4/5.

Location of InCare Technologies

InCare Technologies 600 W Lakeshore Pkwy, Birmingham, AL 35209

2052772273

InCare Technologies is a computer consulting firm located at Address: 600 W Lakeshore Pkwy, Birmingham, AL 35209. They can be reached at Phone: 2

Reviews of InCare Technologies

InCare Technologies - Birmingham, Alabama
Coe Allen
1/5

Check into other MSP’s before you sign anything with Thrive. Upper level customer service is mediocre and if you have an issue, they hold your contract over your head instead of attempting to negotiate a solution. Turnover is prevalent so customer service reps are rarely aware of how to fix an issue, let alone provide competent service. One positive is that everyone (at the support level) at this location is very kind and works hard to attempt to assist.
The market is competitive so do your research. Check contract terms, pricing and what isn’t covered in your contract amount.

InCare Technologies - Birmingham, Alabama
Sam Stewart
1/5

When I stared using Incare to host my website, the team was very responsive and I had no issues for several years. When they had new staff come on board, the customer service was horrible. I was billed for services that should have been part of my contact, my account manager was unresponsive, and it was impossible to get any help. When I tried to change providers, I was told that it required a 60 day notice and then I was billed for more work that should have been covered under the maintenance plan that I already paid for. When I asked to see the contract that stated the 60 day clause, they refused to provide it and told me I owed nothing more. I would not recommend using this company, unless you enjoy poor customer service.

InCare Technologies - Birmingham, Alabama
Veronica Tate
1/5

If I could give zero stars I would. Our company purchased a phone system from Star2Star and did not realize they did not offer service. This is a third party service they use. You can't even call in urgent service because no one answers the phone. When they do answer they will not even come out to assess without payment ahead of time. Had to call them out twice. Horrible!

InCare Technologies - Birmingham, Alabama
Wendy Bruce
5/5

InCare takes care of us like we are their own employees. They are quick to fix issues, especially from the call center. We are very happy with our experience with InCare.

InCare Technologies - Birmingham, Alabama
Linda Meeler Alford
5/5

Andrew is awesome! Very fast response, knowledgeable, professional and courteous. Impressed. Fast and reliable! Highly recommend.

InCare Technologies - Birmingham, Alabama
Pm Willis
5/5

Kaleb was awesome! He resolved my issue very quickly.

InCare Technologies - Birmingham, Alabama
Rick Qualls
5/5

Outstanding customer service! Quickest turnaround for upgrading to a new laptop on our network.

InCare Technologies - Birmingham, Alabama
Daniel Caudle (Riverman Dan)
5/5

Wonderful managed services company. Professional, technically knowledgeable, and reliable. Highly recommended.

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